Pathology Coordinator (51007)

Platinum Dermatology Partners LLC•Phoenix, AZ

1d•Onsite

About The Position

The Pathology Coordinator will be responsible for contacting patients daily to effectively communicate pathology results and answer any questions they may have. This role requires strong communication skills, the ability to work with providers, and proficiency in medical record systems. The coordinator will also manage phone calls, update pharmacy information, and contribute to a culture of patient excellence.

Requirements

Minimum two years of experience in a doctor's office.
Prior dermatology experience.
Quality written and verbal communication skills.
Professional appearance and mannerisms.
Understanding of dermatology terminology.
Ability to demonstrate compassion and caring.
Ability to prioritize tasks, understand provider instructions, and seek information or advice when needed.
Competent with the terminology needed to perform the job.
Good understanding using EMA Electronic Medical Records.
Self-starter.

Nice To Haves

Certification preferred (e.g., Certified Medical Assistant, Certified Dermatology Technician).
EMA experience preferred.

Responsibilities

Contact patients daily to communicate pathology results and answer questions.
Communicate with providers via email or phone.
Schedule appointments with multiple providers using Next Gen Practice Management.
Triage phone calls and task teams.
Answer patient concerns regarding pathology results.
Activate the patient portal for record and pathology result viewing.
Update pharmacy changes and send medication refills when indicated.
Plan, organize, and prioritize daily tasks.
Work effectively as a team member with providers and other staff.
Work with minimal supervision and reach weekly team goals.
Create a culture of patient excellence and deliver customer service.