Report Coordinator - Pathology Support

Labcorp•Brentwood, TN

1d•Onsite

About The Position

LabCorp is seeking a Report Coordinator - Pathology Support to join their team in Brentwood, TN. This onsite role is responsible for ensuring all cases entering the pathology suite are processed to completion according to pathologist and client expectations, adhering to quality, time, and volume constraints. The coordinator will review test requisitions and medical records, assign cases to pathologists, manage testing orders (add, reflex, cancel, send out), and monitor alert worklists to resolve issues. The position also involves responding to urgent requests for information, preparing revised reports, coordinating communication between various departments and clinicians, and providing general office support to the Pathology Department, including handling phones, faxing, filing, email, mail, shipping, scanning, and preparing materials for storage. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions, serving clients in more than 100 countries with nearly 70,000 employees.

Requirements

High School Diploma or equivalent
1 year or more of administrative office setting or support services experience
Basic computer knowledge and data entry skills
Strong communication skills; both written and verbal
Ability to work independently and within a team environment
High level of attention to detail with the ability to prioritize and multitask

Nice To Haves

1 year or more of administrative experience in a medical laboratory, physician office, hospital, or other healthcare setting

Responsibilities

Ensures all cases entering the pathology suite are processed to completion according to pathologist/client expectations within quality, time, and volume constraints.
Reviews test requisitions and submitted medical records to verify test orders, sample type, and clinical information.
Assigns cases to appropriate pathologist according to established protocol.
Adds, reflexes, cancels, or sends out testing as directed by pathologists/clients.
Monitors alert worklist and investigates, takes action, follows up, and/or resolves issues as necessary.
Responds with urgency to requests for information from pathologists, clients, or laboratory departments to resolve reporting delays, client concerns, and IT issues.
Prepares revised reports for pathologist signature.
Coordinates communication between pathologists, laboratory departments, and clinicians to ensure timely completion and reporting of laboratory test results to client.
Provides general office support to Pathology Department including phones, faxing, filing, email, US mail, FedEx shipping, document scanning, and preparation of materials for off-site storage.