PATH MANAGER

City of New York•New York, NY

6h•$73,561 - $99,074

About The Position

The New York City Department of Homeless Services (DHS) seeks six Administrative Directors of Social Services, Level I (M-I), to serve as PATH Managers in the PATH diversion program within the Shelter Intake Division. The Division oversees day-to-day operations at intake and assessment sites serving single adults, adult families, and families with children. These sites are operated directly by DHS and by contracted providers, and provide access to shelter 24 hours a day, seven days a week, year-round, according to eligibility criteria. The PATH Manager directly manages and supervises a large staff team responsible for reviewing applications for clients seeking access to City-run shelters and other DHS-administered housing. The role oversees client flow and referrals, including applicant prescreening, registration, interviews, and investigations. The manager also directs program administration and building operations, supervises services during an assigned shift, monitors staff compliance and attendance, and makes policy recommendations to improve program efficiency.

Requirements

Applicants must be permanent in the Administrative Director of Social Services civil service title, permanent in a comparable title eligible for a 6.1.9 title change, or reachable with a score of 100 on the open-competitive Administrative Director of Social Services exam (#1121).
A baccalaureate degree from an accredited college or university and four years of progressively responsible experience in a large governmental agency, business firm, civic or community organization operating in social services, including one year at the administrative or managerial level; or equivalent education and/or experience.
All candidates must have a baccalaureate degree from an accredited college and one year of administrative- or managerial-level experience in the specified social services setting.
Graduate education or a license may substitute for up to three years of experience, but may not substitute for the required year of administrative- or managerial-level experience.
A master’s degree in one or more of the listed fields may substitute for two years of experience: accounting, business, child welfare, counseling, economics, education, finance, human resources, labor relations, management, management science, nursing, operations research, organizational behavior, personnel or public administration, political science, psychology, sociology, social work, statistics, or urban studies.
Graduate education beyond the bachelor’s degree may substitute at a rate of 30 semester credits in the listed fields for each year of experience, up to three years.
A valid New York State registration as a Licensed Clinical Social Worker (LCSW) or Licensed Master of Social Work (LMSW) may substitute for three years of experience.

Responsibilities

Monitor referrals to HRA Diversion and NoVA Units, the Medical Provider, Prevention Services Homebase, ACS, and DOE.
Monitor the placement process with the Agency’s HERO Unit and ensure shelter placements are assigned as necessary.
Plan and direct investigations and assessments concerning possible fraudulent or improper practices.
Maintain records and prepare reports for the Director of the PATH Unit.
Directly supervise matters involving social services, facilities management, transportation, medical services, food services, and security during the assigned shift.
Provide administrative direction on applying administrative procedures and regulations to the program.
Oversee building operations, continually evaluate program operations, and make appropriate policy recommendations to improve efficiency.
Monitor and maintain controls on subordinate staff attendance according to agency procedures, record appropriate data on standard forms, and hold conferences to ensure adherence to time and leave requirements.
Promote compliance with City and Agency policies and procedures by reviewing applicable rules and regulations with staff, including Equal Employment Policies, Time and Leave Regulations, the Absence Control Program, Overtime Allocation, the DHS Employee Evaluation Program, and Control Plans.
Manage and supervise staff responsible for reviewing shelter and housing applications, client flow, referrals, prescreening, registration, interviews, and investigations.