Path Manager

City of New York•Bronx, NY

About The Position

The New York City Department of Homeless Services (DHS) seeks six Administrative Directors of Social Services, Level M-I, to serve as Path Managers in the PATH diversion program within the Division of Shelter Intake. PATH operates as part of the agency’s shelter intake system, which provides access to shelter 24 hours a day, seven days a week, year-round. The Division oversees intake and assessment sites for single adults, adult families, and families with children, including directly operated sites and contracted providers. The selected candidate will directly manage and supervise a large team responsible for reviewing applications from clients seeking access to City-run shelters and other DHS-administered housing. The position also manages client flow and referrals, including applicant pre-screening, registration, interviews, and investigations. The role provides administrative direction for program procedures and regulations, oversees building operations, evaluates program performance, and recommends policy changes to improve efficiency. Applicants must be permanent in the Administrative Director of Social Services civil service title, permanent in a comparable title eligible for a 6.1.9 title change, or reachable with a score of 100 on the open competitive Administrative Director of Social Services exam (#1121).

Requirements

Be permanent in the Administrative Director of Social Services civil service title, permanent in a comparable title eligible for a 6.1.9 title change, or reachable with a score of 100 on the open competitive Administrative Director of Social Services exam (#1121).
A baccalaureate degree from an accredited college or university and four years of progressively responsible experience in a large governmental agency, business firm, civic or community organization operating in social services, including one year at the administrative or managerial level; or equivalent education and/or experience.
Candidates must have a baccalaureate degree from an accredited college and one year of administrative or managerial experience, even when using the described education or license substitutions.
A master’s degree in one of the listed fields may substitute for two years of experience; graduate education beyond the bachelor’s degree may substitute at a rate of 30 semester credits for each year of experience, up to three years; or a valid New York State LCSW or LMSW registration may substitute for three years of experience. These substitutions do not replace the required year of administrative or managerial experience.

Responsibilities

Directly manage and supervise a large team reviewing applications for clients seeking City-run shelter and other housing administered by DHS.
Manage client flow and the referral process, including applicant pre-screening, registration, interviews, and investigations.
Monitor referrals to HRA Diversion and NoVA Units, the medical provider, Prevention Services Homebase, ACS, and DOE.
Monitor the placement process with the Agency’s HERO Unit and ensure shelter placement assignments are made as necessary.
Plan and direct investigations and assessments involving possible fraudulent or improper practices.
Maintain records and prepare reports for the Director of the PATH Unit.
Provide direct supervision for matters involving social services, facilities management, transportation, medical services, food services, and security during the assigned shift.
Provide administrative direction regarding the application of administrative procedures and regulations to the program.
Oversee building operations, evaluate the program’s operation, and make policy recommendations to improve efficiency.
Monitor and maintain subordinate attendance controls in accordance with agency procedures, post data on standard forms, and hold conferences to ensure adherence to time and leave information.
Promote compliance with City and Agency policies and procedures by reviewing applicable rules and regulations with staff, including equal employment policies, time and leave regulations, the Absence Control Program, overtime allocation, the DHS Employee Evaluation Program, and Control Plans.