PATH Case Manager

FAYETTE COUNTY COMMUNITY ACTION AGENCY INC•Uniontown, PA

7d•Hybrid

About The Position

Under the Direction of Project Manager, the PATH Case Manager works to reduce or eliminate homelessness for people with serious mental illness and/or substance use disorders who are homeless or at imminent risk. Work includes street outreach, case management, referral/coordination of services, and assistance securing temporary or permanent housing. This position also provides on-going case management to individuals in need of additional support and services facilitation.

Requirements

Three or more years in a human services role required
Experience dealing with individuals with serious mental illness and/or substance use disorder
Comfortable conducting outreach and meeting homeless individuals “where they are”
Ability to establish and maintain rapport and cooperation with clients
Ability to protect client confidentiality in accordance with applicable regulations
Ability to communicate with clients who may have learning disabilities or barriers to understanding
Ability to communicate well via telephone
Ability to plan and organize daily work
Ability to listen and understand information and ideas presented verbally or in writing
Intermediate MS Office skills including Word, Excel, and PowerPoint
Must possess a valid driver’s license and acceptable driving record
Must have reliable transportation to facilitate outreach visits
Ability to successfully pass Federal and State criminal background check and State of Pennsylvania Child Abuse screening

Nice To Haves

Experience in social service case management preferred
Experience in case documentation and file maintenance preferred
Experience using customer relations systems preferred
Experience using electronic timekeeping preferred

Responsibilities

Conduct outreach activities to locate individuals who are homeless or at imminent risk
Determine the needs and available resources for individuals identified
Provide case management to individuals to facilitate access to appropriate social services including mainstream benefits, (SNAP, TANF, Medicaid, Medicare), mental health services, drug and alcohol services, community integration services, and other appropriate resources as required based on individual need
Work with clients to develop individual goals, plans and budgets and provide referrals to programs that will assist clients in achieving their plan
Ensure on-going case management for clients in accordance with funder, agency and program standards and guidelines
Develop and maintain relationships with community housing resources and landlords.
Completes home inspections to ensure structures meet HSQ standards
Conducts regular client visits to determine individual progress, identify issues, and ensure needed services are being delivered
Establishes supportive and understanding relationships with clients
Completes all state and agency required training
Performs other related duties as assigned