Case Manager
Guardian Tax•Irvine, CA
•Onsite
About The Position
Guardian Tax is growing and looking for a motivated, organized Case Manager to join our in-office team in Irvine. If you work well in a fast-paced environment, communicate confidently, and enjoy helping clients through challenging situations, this could be a great fit for you. This role is a great opportunity for someone with previous case management or tax relief experience who wants to continue growing with a supportive and driven team.
Requirements
- Minimum of 6 months of experience in case management required
- Strong verbal and written communication skills
- Ability to multitask and stay organized in a high-volume environment
- Comfortable learning new systems and workflows
- Positive attitude, dependable work ethic, and team-oriented mindset
Nice To Haves
- Previous case management or tax relief experience
Responsibilities
- Manage client cases from onboarding through completion
- Keep clients updated and maintain consistent communication throughout their case
- Work closely with enrolled agents and internal teams to keep files moving forward
- Track deadlines, documents, and case activity to ensure everything stays on schedule
- Handle multiple active files while staying organized and detail-oriented
- Provide a positive and professional experience for every client
Benefits
- Supportive and collaborative office culture
- Hands-on training and leadership support
- Growth opportunities within a rapidly expanding company
- Meaningful work helping clients navigate financial challenges
- Competitive hourly pay
- Performance-based bonus opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
