Pastry Supervisor at Angel Stadium

ASM GlobalAnaheim, CA
Onsite

About The Position

Under direction of the Executive Culinary Team, the Pastry Supervisor will be responsible for effectively supporting all culinary operations. This role involves directing, implementing, and maintaining a guest service and management philosophy, meeting with the Executive Culinary Team to review assignments and business levels, and ensuring strong pastry fundamentals including knowledge of bread baking and advanced pastry techniques. The supervisor must maintain and abide by County Health/Sanitation and Legends Hospitality standards, multitask in a fast-paced environment, and maintain positive guest relations. They will provide efficient service and quality products, ensure equipment is in proper operational condition, and exhibit leadership for all direct reports through consistent communication, commendations, and disciplinary action. Other related duties may be required.

Requirements

  • Pastry culinary degree or graduation from a certified apprenticeship program.
  • Minimum of 2-3 years’ experience in the contract foodservice industry, preferably in premium services, catering, and concessions environments for a sports and entertainment venue.
  • Excellent written and verbal communication skills.
  • Ability to multitask and prioritize in a deadline-oriented environment.
  • Strong commitment to delivering a high level of customer and client service with demonstrated initiative, leadership, and management skills.
  • Customer service oriented with the ability to interact with all levels of management.
  • Must be flexible to work extended hours due to business requirements, including late nights, weekends, and holidays.
  • Must be able to work in a team environment.
  • Must be proficient in Microsoft Word and Excel.
  • Must possess a high level of organization and attention to detail.
  • Must possess strong leadership skills.
  • Must be able to remain calm in stressful situations.
  • Must be able to smile, maintain positive body language, and consistently provide positive guest service.
  • Must be able to make generalizations, evaluations, and decisions without immediate supervision.
  • Must be able to accept and carry out responsibility for directions.
  • Must be at least 18 years old.
  • Must be able to obtain CA Food Handlers Certification.
  • Be willing to work hours that vary according to the event schedule.
  • Ability to lift and transport food and other items weighing up to 30 lbs., occasionally up to 50 lbs.

Nice To Haves

  • Experience in premium services, catering, and concessions environments for a sports and entertainment venue.

Responsibilities

  • Directs, implements, and maintains a guest service and management philosophy that serves as a guide to respective team members.
  • Meets with Executive Culinary Team to review assignments, anticipated business levels, changes, and other information pertinent to job performance.
  • Maintains and abides by County Health/Sanitation as well as Legends Hospitality standards.
  • Maintains positive guest relations at all times.
  • Provides efficient service and quality products by maintaining positive customer and client relations through effective communication and prudent financial practices.
  • Ensures that all equipment is in proper operational condition and is cleaned on a regular basis.
  • Exhibits leadership for all direct reports through consistent communication, commendations, and disciplinary action for all associates.
  • Performs other related duties, tasks, and responsibilities as required.

Benefits

  • Hourly Rate: $28.50
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