Event Day Attendant at AT&T Stadium

ASM Global • Grapevine, TX

11d • Onsite

About The Position

The Event Day Attendant supports event-day workforce operations by assisting Human Resources and Operations teams with staff coordination, employee support, and general event logistics. This role helps ensure a smooth and organized experience for employees, temporary staff, vendors, and guests during events. The ideal candidate is dependable, professional, team-oriented, and able to thrive in a fast-paced environment while providing excellent customer service and operational support.

Requirements

• Must be at least 18 years of age.
• Strong interpersonal and communication skills.
• Ability to work effectively in a fast-paced, high-volume environment.
• Comfortable interacting with diverse groups of employees, vendors, and guests.
• Ability to remain calm and professional under pressure.
• Strong attention to detail and organizational skills.
• Ability to follow directions and work independently when needed.
• Reliable transportation to and from the venue.

Nice To Haves

• Previous experience in customer service, event operations, hospitality, HR support, or staffing coordination preferred.
• Basic computer and tablet proficiency preferred.

Responsibilities

• Assist employees, temporary staff, contractors, and vendors with event-day check-in and check-out procedures.
• Verify employee credentials, NFL/FIFA/event accreditations, and access permissions as required.
• Support Human Resources with staffing logistics and workforce coordination.
• Help direct employees, temporary workers, vendors, and NPO groups to assign work locations.
• Assist with employee meal distribution and break coordination.
• Launder, organize, distribute, and collect employee uniforms and equipment.
• Maintain organized check-in areas and employee service stations.
• Provide excellent customer service while assisting employees and guests with questions or concerns.
• Ensure all associates are following venue safety protocols and company policies.
• Assist with setup and breakdown of employee check-in areas and HR stations.
• Accurately communicate event updates, scheduling changes, and operational information to staff.
• Support additional event-day duties as assigned by Human Resources or Operations leadership.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed