Pashto Interpreter

LanguageLine Solutions

4d • $17 - $21 • Remote

About The Position

The Pashto Video-Telephone Interpreter handles on-demand audio and video calls and interprets conversations between Pashto and English speakers. The role serves clients across industries including healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, courts, and 911 services. Interpreters convey meaning accurately and promptly, use appropriate terminology and professional protocol, and remain sensitive to cultural differences. The role involves verbal interpretation, not written translation.

This is a remote work-at-home position in the United States. The interpreter works from a quiet, secure home-office environment, participates in online training, and delivers services using an approved dedicated device and company software. Calls may involve technical or non-technical subjects, emotionally difficult situations, emergency circumstances, extended periods without breaks, or high call volumes. Interpreters must maintain professional, neutral, and accurate service throughout scheduled hours.

The company provides paid professional interpreter training, ongoing development, interpreter support, and advancement opportunities. The position pays $17–$21 per hour, subject to applicable state or local minimum-wage requirements.

Requirements

• Fluency in Pashto and English and skill in the associated cultural dynamics.
• Ability to demonstrate cultural competency and assess regional and accent differences to communicate with limited-English speakers.
• Excellent listening, retention, and note-taking skills to maintain interpretation accuracy.
• Ability to concentrate, remain detached, neutral, and objective, including during sensitive conversations.
• At least 18 years of age.
• Legally authorized to work in the United States, with work authorization that does not now or in the future require visa sponsorship.
• High school diploma or equivalent.
• Ability to use a dedicated personal device and company software and systems.
• Access to a computer, tablet, or smartphone with a supported operating system; restricted brands include Kaspersky products and Huawei hardware.
• High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no greater than 300 ms, and jitter no greater than 30 ms.
• Access to a quiet space free from background noise or distraction.
• Ability to operate a keyboard and mouse and remain stationary in front of a computer and webcam for most of the workday.
• Ability to use a headset for prolonged periods and sufficient manual dexterity to type or write.
• Ability to lift up to 26 lbs.
• Ability to read and write the requested languages is highly preferred.
• A post-offer pre-employment background check and/or drug screen may be required depending on location.

Nice To Haves

• Education or work experience in language-related fields such as teaching, language assessment, translation, or interpretation.
• Ability to read and write the requested languages.

Responsibilities

• Respond promptly to video and audio interpreting sessions and conduct them in a friendly, professional manner.
• Participate in online video and audio training sessions.
• Provide interpretation through video and type information as required using a dedicated device.
• Convey concepts and meanings accurately according to established interpretation protocols, without omissions or additions.
• Speak clearly in Pashto and English, using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions.
• Remain calm during difficult or emergency calls, including calls involving upset or incoherent speakers.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions and protocol, including avoiding direct interaction with the limited-English-speaking person without client permission.
• Use appropriate protocols and terminology across industries such as medical, insurance, finance, and law.
• Demonstrate cultural sensitivity and work effectively in a diverse environment.
• Provide service to company standards during emotionally stressful calls, extended calls without breaks, and periods of high call volume.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Paid sick leave in accordance with applicable law.
• Medical insurance.
• Dental insurance.
• Vision insurance.
• Employee Assistance Program (EAP).
• Accident insurance.
• Critical illness insurance.
• Life and AD&D insurance.
• Inpatient hospital coverage.
• Short-term disability insurance.
• 401(k) retirement plan.
• Employee Referral Program.
• Advancement opportunities within the organization.
• Interpreter support.
• Inclusive and diverse work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED