PAS Rep II PT ED

Baptist Health System, Inc.•Jacksonville, FL
•Onsite

About The Position

This role serves as the entry point into the Patient Access career path for candidates with relevant experience in customer service, healthcare, insurance, scheduling, registration, call center, or administrative support. The position supports timely and accurate patient registration, scheduling, pre-registration, insurance verification, financial clearance, and point-of-service collection activities in a fast-paced hospital environment, handling both straightforward and complex scenarios. The Representative II is expected to quickly develop proficiency in front-end revenue cycle workflows while providing patients and families with a professional, compassionate, service-oriented first impression.

Requirements

  • Relevant experience in customer service, healthcare, insurance, scheduling, registration, call center, or administrative support.

Responsibilities

  • Support patient registration, scheduling, and pre-registration activities.
  • Verify insurance and support financial clearance.
  • Perform point-of-service collection activities.
  • Handle both straightforward and complex patient access scenarios.
  • Provide a professional, compassionate, and service-oriented first impression for patients and families.
  • Develop proficiency in front-end revenue cycle workflows.
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