PAS Intake Specialist Lead

UT Southwestern Medical Center • Dallas, TX

1d • Hybrid

About The Position

The PAS Intake Specialist Lead works under minimal supervision to provide advanced patient scheduling, referral intake, preregistration, and coordination support for Simmons Cancer Center. This role is responsible for processing Oncology referrals, ensuring patient demographic and insurance information is complete, coordinating scheduling with subspecialty providers, and supporting a timely, organized intake process.

Requirements

• Bachelor's Degree in related field or Two years of college
• 2 years related experience with Bachelor's degree
• 3 years of collection, financial counselor, verification or related medical administrative experience with Two years of college
• Licensed Vocational Nurse Certification required with no experience Upon Hire

Nice To Haves

• 3 or more years experience in patient scheduling, referrals, insurance verification, or related medical administrative experience
• Licensed Vocational Nurse Certification

Responsibilities

• Provides direction, development, and guidance to staff.
• Reviews daily, edits and performs necessary updates.
• Reports any applicable updates, corrections, or system concerns.
• Maintains pro-active approach with addressing and implementing changes impacting various processes within Patient Access Department.
• Leads, trains, and motivates staff to achieve goals and objectives.
• Assists Manager with daily operations and department schedule.
• Assures staff coverage for all shifts.
• Assumes supervisory decision making in absence of Director and Manager.
• Identifies and obtains all essential information pertaining to intake, verification, and pre-certification of applicable patient accounts with 98%25 accuracy rate.
• Revises information in computer system as needed.
• Documents pertinent information and efforts in computer system based upon department documentation standards.
• Maintains department productivity standards.
• Verifies and determines insurance coverage and benefits for phases of transplant.
• Inputs necessary information into database.
• Works with Case Manager if separate letter of agreement is needed.
• Coordinates with Case Management and/or physician's office regarding any additional information needed on their part to obtain pre-authorization.
• Re-verifies emergency room, observation, surgical observation, and day surgery patients when converted to inpatient status and initiates verification and pre-certification.
• Coordinates with Financial Counselor to identify funding source, additional information needed to secure accurate third party billing and/or patient financial responsibility and revises system as necessary.
• Works in collaborative manner with peers and other hospital departments.
• Attends meetings and actively participates.
• Assists managers in timely and accurate manner.
• Distributes and completes relevant departmental reports.
• Tracks key performance indicators as designed by department Director.
• Maintains current policies and procedures.
• Assures compliance with local, state, and federal rules and regulations and assists Director with JCAHO preparation.
• Completes special projects as assigned.
• Performs other duties as assigned.

Benefits

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100%25 coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level