Party Coordinator

Urban Air Adventure Parks•Colorado Springs, CO

3h•Onsite

About The Position

The Party Coordinator is responsible for selling fun! Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of food, drinks and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. We are business casual! The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills. Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do. Urban Air Colorado Springs is an equal opportunity employer.

Requirements

Love working in a fast-paced, multi-faceted Family Entertainment scene.
Outgoing and personable with excellent verbal and written communication skills.
Love talking to and selling value-add to customers.
Ability to beat sales goals.
Ability and willingness to resolve conflict quickly and fairly.
Ability to represent Urban Air with FUN and ENERGY.
Ability to sell party packages and follow up with guests.
Ability to work hand-in-hand with the rest of the Leadership Team.
Ability to maintain a well-maintained, safe, secure, and sanitary environment.
Ability to "Act like you own it," meeting needs, sharing ideas, and helping team members.

Nice To Haves

Strive for personal development and career growth.
There is nothing you would not do for your TEAM.
Passionate about winning and love to celebrate success.

Responsibilities

Serve as the 'First Point of Contact' of Urban Air.
Work with guests to design the perfect combination of food, drinks and attractions for various events.
Respond to all leads in a timely fashion – same to next business day.
Book sales three (3) months in advance.
Ensure the customer experience is EXCELLENT.
Resolve conflict quickly and fairly.
Sell the FUN and work with the Park Team to deliver an excellent guest experience for all groups.
Strive for 100% "Guest Satisfaction".
Build relationships through positive energy and a "You Got It" attitude to lead to repeat business and great referrals.
Represent Urban Air with FUN and ENERGY when describing attractions and event capabilities.
Sell amazing party packages.
Follow up with guests to ensure expectations were exceeded.
Work hand-in-hand with the rest of the Leadership Team to drive financial results.
Maintain a well-maintained, safe, secure, and sanitary environment.
Act like you own it, meeting needs, sharing ideas, and helping team members.
Deliver an excellent guest experience for all groups.