Party Coordinator

Urban Air Adventure Parks•Daytona Beach, FL

2h•Onsite

About The Position

The Party Coordinator is responsible for selling fun! Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of food, drinks and attractions for birthday parties, church events, sports groups, corporate team building, or any other type of group. We are business casual! Ability to work Saturday, Sunday and/or evening shifts during the week!

Requirements

Love working in a fast-paced, multi-faceted Family Entertainment scene.
Outgoing and personable with excellent verbal and written communication skills.
Love talking to and selling value-add to customers.
Ability to meet sales goals.
Ability and willingness to resolve conflict quickly and fairly.
Ability to represent Urban Air with FUN and ENERGY.
Ability to work Saturday, Sunday and/or evening shifts during the week.

Nice To Haves

Strive for personal development and career growth.
Have a positive energy and "You Got It" attitude.
Be passionate about winning and celebrating success.

Responsibilities

Serve as the 'First Point of Contact' of Urban Air.
Work with guests to design the perfect combination of food, drinks and attractions for various events.
Respond to all leads in a timely fashion – same to next business day.
Book sales three (3) months in advance.
Ensure the customer experience is EXCELLENT.
Resolve conflict quickly and fairly.
Sell the FUN and work with the Park Team to deliver an excellent guest experience for all groups.
Strive for 100% "Guest Satisfaction".
Build relationships to drive repeat business and referrals.
Represent Urban Air with FUN and ENERGY when describing attractions and event capabilities.
Sell amazing party packages.
Follow up with guests to ensure expectations were exceeded.
Work hand-in-hand with the rest of the Leadership Team to drive financial results.
Maintain a well-maintained, safe, secure, and sanitary environment.
Address needs, share ideas, and assist team members as required.