Party Coordinator

Urban Air Adventure Parks • Huntington Beach, CA

12d

About The Position

The Party Coordinator manages the birthday party department and serves as Urban Air’s first point of contact for guests planning birthday parties and other group events. The role helps guests select food, drinks, and attractions, trains party staff, and manages birthday operations. The coordinator also works with the Leadership Team to support guest satisfaction and financial results while maintaining a safe, secure, sanitary, and well-maintained environment.

Requirements

• Excellent verbal and written communication skills.
• Strong organization skills and an ability to mentor young people.
• Ability to set goals and achieve them with a team.
• Commitment to excellent customer experience and guest satisfaction.
• Ability and willingness to resolve conflict quickly and fairly.
• Availability on Fridays, Saturdays, and Sundays.
• Ability to work Saturday, Sunday, and/or evening shifts during the week.
• Outgoing, personable, energetic, and comfortable representing the park to guests.

Nice To Haves

• Interest in working in a fast-paced, multifaceted family entertainment environment.
• A goal-oriented, energetic, and team-focused attitude.

Responsibilities

• Serve as the first point of contact for guests and help them plan parties and group events.
• Sell party packages and follow up with guests to assess their experience.
• Manage birthday party operations and ensure the party management system is followed.
• Train party staff members and mentor team members.
• Work with the Leadership Team to drive store financial results.
• Help ensure excellent guest satisfaction and resolve conflicts quickly and fairly.
• Contribute to a safe, secure, sanitary, and well-maintained environment.
• Support team members and take on other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed