Party Coordinator

Urban Air Adventure Parks • Gilroy, CA

4d

About The Position

The Party Coordinator manages the birthday party department and serves as Urban Air’s first point of contact for guests planning birthday parties and other group events. The role helps guests design event packages featuring food, drinks, and attractions, trains party staff, and manages birthday operations. The coordinator also works with the leadership team to support guest satisfaction and financial results in the store.

Requirements

• Excellent verbal and written communication skills.
• Strong organizational skills.
• Ability to mentor young people and work effectively with a team.
• Ability to set goals and achieve them with a team.
• Ability to ensure an excellent customer experience.
• Ability and willingness to resolve conflicts quickly and fairly.
• Availability on Fridays, Saturdays, and Sundays; the posting also notes the ability to work Saturday, Sunday, and/or evening shifts during the week.
• Outgoing, personable, energetic approach to representing the venue and its offerings.

Nice To Haves

• Enjoyment of working in a fast-paced, multifaceted family entertainment environment.
• A competitive, goal-oriented attitude.

Responsibilities

• Serve as the first point of contact for guests and help plan parties and other group events.
• Sell party packages and follow up with guests to assess their experience.
• Manage birthday party operations and ensure the party management system is followed.
• Train party staff members.
• Help ensure guest satisfaction and exceed guest expectations.
• Work with the leadership team to drive financial results.
• Support team members and take on other duties as assigned.
• Help maintain a safe, secure, sanitary, and well-maintained environment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed