Parts Warehouse Specialist

RDO Equipment Co.•New Braunfels, TX

About The Position

The Parts Warehouse Specialist performs customer service and stocking duties related to parts sales, receiving, and delivery of parts and accessories. The role supports efficient, safe, and profitable parts department operations by maintaining inventory and handling shipping and receiving, while keeping the warehouse clean and organized. The specialist communicates shipment status and freight charges, processes inbound and outbound shipments, and receives, stores, ships, and delivers parts in accordance with company procedures and applicable DOT guidelines. The role also supports inventory control, cycle counts, and customer and vendor deliveries. The position requires safe use of dealership equipment, including forklifts, and a professional, customer-focused approach. Compensation is $22–$28 per hour. Benefits include eligibility for profit sharing based on department profitability and individual performance, a comprehensive benefits package, and training and development with opportunities for growth.

Requirements

  • Strong organizational skills.
  • Computer skills.
  • Interpersonal skills.
  • Customer service skills.
  • Ability to operate equipment.
  • Valid work authorization and ability to work in the U.S. without company sponsorship.

Nice To Haves

  • Knowledge of a parts operating system is preferred but not required.

Responsibilities

  • Communicate freight charges and shipment status.
  • Handle incoming part shipments, including loading and unloading when necessary.
  • Maintain records of inbound and outbound shipments.
  • Follow RDO Equipment Co. transactional processing procedures.
  • Safely and proficiently use dealership equipment, including forklifts, and other available resources.
  • Assist with inventory control and report inventory discrepancies.
  • Ensure internal and external customers receive the correct parts in a timely manner by following company procedures.
  • Receive, ship, and store parts in accordance with applicable DOT local, state, and federal guidelines.
  • Stay current on industry and product information.
  • Pick up and deliver parts for customers and vendors as needed.
  • Mark and store parts in the stockroom according to the established system and assist with cycle counts.
  • Follow safety rules, company policies, procedures, manuals, and the employee handbook.
  • Maintain a professional image when interacting with customers and the community.
  • Participate in company-sponsored training to develop knowledge and skills.
  • Participate in company and location communication efforts, including open book meetings, huddles, and department meetings.
  • Maintain positive and professional working relationships with peers, management, and support resources, emphasizing teamwork and customer service.
  • Perform other duties assigned by management professionally and efficiently.

Benefits

  • Eligible for profit sharing based on department profitability and individual performance.
  • Comprehensive benefits package.
  • Training and development, with opportunities to grow within the organization.
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