Parts & Stockroom Worker

Cleveland Brothers Equipment Co•Cranberry Township, PA

About The Position

Cleveland Brothers is hiring a Parts & Stockroom Worker to support clerical and warehouse activities within Parts Operations under the direction of the Parts Manager. The role combines parts, warehouse, and distribution work with customer service. The worker maintains a clean and safe work environment; operates a forklift; handles parts and freight; picks, stores, and delivers parts orders; supports shipping and receiving; fabricates hoses; and processes cores and warranty items. The position also involves inventory control, paperwork, customer service, computer use, problem solving, and completing additional tasks as directed. Regular overtime is required as needed. The position requires the ability to work independently and efficiently in a fast-paced environment, often with little or no supervision. Candidates should be organized, detail-oriented, mechanically inclined, and able to handle multiple tasks while maintaining professional conduct consistent with Cleveland Brothers’ Mission, Vision, and values. Must be able to lift 50 pounds.

Requirements

High school diploma or GED.
Strong customer service support experience in a mechanical or parts environment, demonstrating the ability to quickly learn various computer systems, is strongly preferred in the posting.
Effective written and verbal communication skills.
Mechanical aptitude.
Intermediate computer, keyboarding, Microsoft Word, and Excel skills.
Ability to learn new software products, including Warrtrack and literature/media and SIB request systems.
Ability to work with little or no supervision and independently and efficiently in a fast-paced environment.
Organized and detail-oriented, with the ability to handle multiple tasks effectively.
Ability to lift 50 pounds.
Ability to work regular overtime as required.

Nice To Haves

Associate degree in a business discipline or technical school.
Familiarity with the product line.
Strong customer service support experience in a mechanical or parts environment and ability to quickly learn various computer systems.

Responsibilities

Maintain a clean and safe work environment.
Provide strong customer service.
Safely and efficiently operate a forklift.
Load and unload parts trucks and freight deliveries.
Pick, put away, and deliver parts orders accurately and efficiently to designated shop and will-call areas.
Perform basic inbound and outbound shipping, receiving, and freight tasks.
Fabricate hoses.
Inspect and process cores and warranty items accurately and efficiently.
Apply basic inventory-control principles.
Complete paperwork and required documentation accurately.
Resolve problems and make sound decisions.
Perform additional tasks as directed.
Maintain professional behavior consistent with Cleveland Brothers’ Mission, Vision, and values.