Parts Specialist - Construction & Industrial Equipment
About The Position
Best Line Equipment is seeking a full-time Parts Specialist at its Warminster, Pennsylvania location. The role supports the service department, rental fleet, and customers by identifying, sourcing, ordering, and managing parts for construction, industrial, aerial, material handling, landscaping, and compact equipment. It is suited to someone who enjoys solving problems, working with technicians and customers, and applying equipment knowledge to keep machines operating and minimize downtime. Experience with construction, heavy, agricultural, diesel truck, industrial, or related equipment and parts operations is valued.
Requirements
- At least two years of experience in a parts, service, equipment, automotive, trucking, agricultural, industrial, or related environment.
- Strong mechanical aptitude and ability to understand equipment systems and components.
- Comfort using computer systems, parts lookup software, inventory management systems, and Microsoft Office applications.
- Strong organizational skills and attention to detail and accuracy.
- Ability to work independently while contributing positively to a team.
- Valid driver's license.
- Strong interpersonal skills for daily interaction with customers and fellow employees.
Nice To Haves
- Experience with construction, heavy, diesel, agricultural, industrial, or material handling equipment.
Responsibilities
- Identify and source correct parts for customers, technicians, and service personnel using equipment information, serial numbers, parts diagrams, and electronic parts catalogs.
- Answer incoming calls and provide professional support to internal and external customers.
- Research, quote, order, and process parts requests accurately and promptly.
- Support rental fleet maintenance and repairs by ensuring required parts are available when needed.
- Maintain relationships with equipment manufacturers and suppliers to support timely procurement and resolve issues.
- Process parts sales transactions and provide solutions that meet customers' equipment needs.
- Receive, inspect, stock, and organize incoming inventory.
- Package, ship, and receive parts shipments to and from customers, vendors, and manufacturers.
- Maintain and monitor parts inventory.
- Work with the service department to minimize equipment downtime and improve satisfaction.
- Assist the service department with updating customers about equipment undergoing repairs.
Benefits
- Medical, dental, vision, and prescription coverage.
- 401(k) with partial company match.
- Short- and long-term disability insurance.
- Basic and supplemental life insurance.
- Employee Assistance Program.
- Employee discount.
- Paid vacation, sick time, and holidays.
- Clothing allowance.
- Boot reimbursement.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
