Parts Sales Support Specialist

MXR Imaging, Inc.•Brielle, NJ

2d•$20 - $23

About The Position

The Parts Sales Support Specialist oversees and coordinates parts and system ordering, receiving, recording, and inventory tracking. The role also manages credit card payments and invoices and coordinates de-installation and installation projects. Additional work includes maintaining inventory and financial records, supporting client communications and marketing, coordinating transportation and equipment deliveries, entering project information in Salesforce, and maintaining ISO documentation.

Requirements

High school diploma or equivalent.
Valid driver's license and a solid driving record for a minimum of five years.
Reliable transportation and proof of auto insurance.
Willingness and ability to travel after hours to carrier offices, drop-boxes, and airports.
Ability to multitask.
Excellent verbal and written communication skills.
Strong interpersonal and communication skills, including the ability to communicate effectively and act decisively to resolve problems.

Nice To Haves

Some college is desired.
Working knowledge of Word, Excel, and Lotus Notes is preferred.
Experience with Fishbowl and Salesforce is preferred; training will be provided.

Responsibilities

Create purchase orders and send invoices.
Create bills of lading (BOLs).
Process credit card payments and credit card applications for new clients.
Review current and past-due invoices weekly and contact clients about overdue invoices.
Create marketing emails through Constant Contact.
Track inventory orders and financial reports daily.
Receive and record new and broken-down systems and parts, and upload them to the Fishbowl inventory system.
Renew DOTmed listings for parts for sale.
Record quoted parts in Salesforce.
Send kickoff and update emails to project managers.
Send teams de-installation information, including site contacts, dates, and addresses.
Request quotes and schedule trucks for de-installs and installs.
Schedule dollies for de-installs and relocations.
Schedule ramp supply deliveries for de-installs and installs.
Enter de-install dates, tasks, inventory, warehouse locations, expenses, and other information into Salesforce.
Create purchase orders related to trucking, rigging, and subcontracted de-installation work.
Create work orders for de-installs and installs.
Upload ISO documentation to the DMS, including documentation for incoming equipment deliveries and maintenance of compressors, trucks, and chillers.
Process ISO-approved vendor paperwork for new vendors.
Print and label incoming systems, including sold-system labels.
Perform other duties as assigned by the manager.