Parts Sales Specialist

Blue Diamond Attachments • Knoxville, TN

7d • Onsite

About The Position

Blue Diamond Attachments is seeking an onsite Parts Sales Specialist for its Anderson Road facility in Knoxville, Tennessee. This role combines technical product knowledge, customer service, and sales follow-through. The specialist learns the company's equipment and components, investigates customer needs, identifies compatible parts, and converts inquiries into accurate quotes and profitable sales. The position works Monday through Friday, 8:00 a.m. to 5:00 p.m., and is not remote.

Requirements

• High school diploma or equivalent required.
• Curiosity about how products and mechanical systems work, with the ability to investigate details and understand problems.
• Accuracy, organization, dependability, and consistent follow-through.
• Ability to help customers solve technical problems and balance attention to detail with urgency.
• Motivation to meet measurable sales goals and pursue sales opportunities.
• Ability to work independently and collaborate effectively with others.

Nice To Haves

• One to three years of experience in parts sales, inside sales, customer service, product support, technical support, equipment, distribution, or a related environment.
• Experience with construction, agricultural, industrial, mechanical, or other equipment.
• Experience preparing quotes, processing orders, working toward sales or margin goals, and using CRM or ERP systems.

Responsibilities

• Respond to parts inquiries and turn customer needs into accurate quotes and orders.
• Research parts diagrams, product specifications, equipment configurations, and prior orders to identify suitable solutions.
• Ask questions to understand equipment applications, symptoms, maintenance needs, and operating conditions.
• Own parts sales performance in an assigned territory, including revenue, margin, order growth, and quote conversion.
• Identify replacement, replenishment, maintenance, upgrade, accessory, cross-sell, and dormant-account opportunities.
• Explain product options, compatibility, pricing, availability, and lead times to customers.
• Follow quotes and opportunities through completion.
• Maintain accurate customer, quote, order, and opportunity information in Salesforce and company systems.
• Collaborate with Sales, Product Support, Operations, Inventory, and other internal partners to resolve customer and order issues.

Benefits

• Company-paid employee medical coverage.
• Company HSA match up to $1,200 annually.
• Dental, vision, accident, and critical illness insurance options.
• Paid holidays and generous paid time off.
• Company 401(k) matching program.
• Opportunities to develop technical expertise, expand sales skills, and advance within the company.
• Monthly profit bonuses and sales commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED