Parts Sales Specialist

MHC Kenworth • Fort Worth, TX

8d • Onsite

About The Position

Murphy-Hoffman Company, LLC (MHC) is hiring a Parts Sales Specialist for its MHC Kenworth-Fort Worth branch. The role assists customers and technicians in obtaining needed parts and supplies, supports monthly sales and gross profit forecasts, and seeks and solicits parts sales. The position works with customers, outside salespersons, and technicians under general supervision.

The Parts Sales Specialist prepares invoices for counter sales and bills parts to shop repair orders. The role also supports inventory and stock-level activities, receives and ships parts, issues local purchase orders, records lost sales in the inventory system, and helps maintain a clean customer parts area and warehouse. The position is safety-sensitive and requires following safe work practices and properly caring for company vehicles and equipment.

MHC describes itself as a multi-state network of full-service diesel truck dealerships, leasing and rental operations, transport refrigeration locations, and a finance company. It states that it aims to foster an environment where employees can grow personally and professionally.

Requirements

• One year of automotive parts-related work experience.
• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks and requests in a timely manner.

Responsibilities

• Assist customers and technicians in securing needed parts and supplies.
• Work with customers, outside salespersons, and technicians to fill parts requirements under general supervision.
• Help achieve monthly sales and gross profit forecasts and seek and solicit parts sales.
• Prepare invoices for over-the-counter sales and bill parts to shop repair orders.
• Assist with maintaining stock levels, receiving and shipping parts, and issuing local purchase orders.
• Maintain favorable customer relationships by addressing needs and issues promptly, escalating issues to a supervisor when needed.
• Maintain a neat and clean customer parts area and parts warehouse.
• Enter lost sales into the inventory system to support proper inventory items and levels.
• Follow safe work practices and procedures, use safety equipment when required, respond to safety suggestions, and seek assistance when necessary.
• Ensure proper safety, care, and maintenance of company vehicles and equipment; immediately report damage to company equipment or property to a supervisor.
• Assist with inventory management activities as directed by a supervisor.
• Perform other duties as assigned by a supervisor.

Benefits

• Competitive salary.
• Medical, dental, and prescription insurance.
• Disability and life insurance.
• Paid Time Off program.
• 401(k) and profit sharing with employer match.
• Flexible Spending Account.
• Internal promotion opportunities.
• On-the-job training.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed