Parts Sales Specialist
About The Position
Murphy-Hoffman Company, LLC (MHC) is hiring a Parts Sales Specialist for its MHC Kenworth-Gainesville branch. The role assists customers and technicians in obtaining needed parts and supplies and is accountable for meeting monthly sales and gross profit forecasts while seeking and soliciting parts sales. The position works with customers, outside salespersons, and technicians under general supervision. The position also supports parts inventory and warehouse operations, processes sales and repair-order transactions, and maintains customer relationships and a clean, safe work area. It is designated as safety-sensitive; performing the job while under the influence of marijuana or another illegal drug may create a threat to health or safety. Other duties may be assigned by the supervisor.
Requirements
- One year of automotive parts-related work experience.
- Excellent customer service skills.
- Excellent verbal and written communication skills.
- Ability to handle multiple tasks and requests in a timely manner.
Responsibilities
- Work with customers, outside salespersons, and technicians to fill parts requirements under general supervision.
- Prepare invoices for over-the-counter sales and bill parts to repair orders issued to the shops.
- Assist with maintaining stock levels, receiving and shipping parts, and issuing local purchase orders.
- Maintain favorable customer relationships by addressing needs and issues promptly, escalating issues to a supervisor when needed.
- Keep the customer parts area and parts warehouse neat and clean.
- Enter lost sales into the inventory system to support proper inventory items and levels.
- Follow safe work practices and procedures, use required safety equipment, respond to safety suggestions, and seek assistance when necessary.
- Ensure proper safety, care, and maintenance of company vehicles and equipment, and immediately report damage to company equipment or property to a supervisor.
- Assist with inventory-management activities as directed by a supervisor.
- Perform other duties as assigned by a supervisor.
- Achieve monthly sales and gross profit forecasts and seek and solicit parts sales.
Benefits
- Competitive salary
- Medical, dental, and prescription insurance
- Disability and life insurance
- Paid time off program
- 401(k) and profit sharing with employer match
- Flexible spending account
- Internal promotion opportunities
- On-the-job training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
