Parts Sales Rep - St. Charles

SYDENSTRICKER NOBBE PARTNERS • Saint Charles, MO

7d • $21 - $26

About The Position

The Parts Sales Rep provides customer service and parts sales support to service department personnel, walk-in customers, and phone customers. The role helps customers identify and purchase appropriate parts and accessories, recommends related products, processes orders, communicates order details, and locates merchandise. It also supports receiving, inventory accuracy, warehouse and showroom organization, and dealership safety procedures. The position routinely involves lifting and moving parts and materials weighing up to 50 pounds.

Requirements

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Ability to establish rapport and maintain a professional image with customers and coworkers.
• Basic understanding of sales and customer service processes.
• Strong organizational and multitasking abilities.
• Ability to work independently while managing multiple priorities.
• Proficiency with Microsoft Office and internet-based applications.
• Ability to lift up to 50 pounds on a regular basis.

Nice To Haves

• Previous experience in retail sales, customer service, automotive, agricultural, construction equipment, or parts sales.
• Familiarity with John Deere equipment, agricultural machinery, or outdoor power equipment.
• Experience with inventory management systems and point-of-sale software.

Responsibilities

• Provide customer service to service department personnel, walk-in customers, and phone customers.
• Help customers identify and purchase the correct parts and accessories.
• Recommend related products and accessories to support customer satisfaction and sales.
• Process customer orders accurately and efficiently.
• Communicate order status, availability, pickup schedules, and delivery information in a timely manner.
• Locate and obtain in-stock, out-of-stock, and special-order parts and merchandise.
• Assist with receiving shipments and verifying incoming inventory.
• Maintain inventory accuracy through cycle counts and inventory audits.
• Investigate and report inventory discrepancies to management for resolution.
• Support the organization and cleanliness of the parts warehouse, showroom, and customer areas.
• Help create and maintain attractive merchandise displays and a professional showroom appearance.
• Follow dealership policies and safety procedures.
• Routinely lift and move parts and materials weighing up to 50 pounds.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED