Parts Sales Counterperson
About The Position
Pape’ Kenworth is seeking a motivated and customer-oriented Parts Sales Counterperson I to join their team. This role involves being the primary parts expert for customers needing to maintain and repair class 7 & 8 diesel trucks. Responsibilities include actively engaging with customers, identifying their needs, providing recommendations, and utilizing product literature, specialized software, and growing knowledge to offer timely and accurate solutions. The position emphasizes building trust and customer service, requiring a positive attitude, attention to detail, and a commitment to finding the best solutions. Pape’ offers an environment that recognizes contributions, supports growth, and rewards dedication.
Requirements
- At least two years of verifiable heavy duty truck parts counter experience.
- Basic knowledge of parts inventory.
- Self-motivation and assertive drive.
- Ability to perform at a high level in a fast-paced and team-oriented environment.
- Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
- Above-average organizational skills.
Responsibilities
- Actively engage with customers to identify their needs and provide recommendations.
- Utilize product literature, specialized software systems, and knowledge of parts and diesel trucks to offer timely and accurate solutions.
- Translate technical details into actionable parts support.
- Build trust and lasting relationships with clients.
- Provide parts expertise for customers maintaining and repairing class 7 & 8 diesel trucks.
- Assist customers face-to-face at the counter or over the phone.
Benefits
- Competitive pay based on skills, training, and experience level.
- 401(k) & Roth 401(k) Retirement Plans with Company Match
- Medical, Dental, Vision and Prescription Insurance
- Flexible Spending Accounts (Flex Plans)
- Life Insurance
- Short- and Long-Term Disability Insurance
- Employee Assistance Program
- Online and Instructor-Led Training
- Tuition Reimbursement for Training Programs
- Progressive Vacation Plans
- Sick Leave
- 7 paid holidays each year
- Advancement opportunities (promoting from within)
- Training and mentoring
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
