Parts Sales Counterperson I
About The Position
Pape’ Machinery, Inc.’s Agriculture & Turf Division is seeking a motivated, customer-oriented Parts Sales Counterperson I for its Salem, Oregon location. The position serves as a parts resource for customers maintaining and repairing equipment, assisting them in person at the counter and over the phone. The successful candidate identifies customer needs, recommends appropriate parts, and uses product literature, specialized software, and developing product knowledge to provide accurate, timely support. The role focuses on delivering strong customer service, building trust with clients, and contributing in a fast-paced, team-oriented environment. Training, mentoring, and opportunities for continued learning and advancement are provided. Compensation is $20–$25 per hour, depending on experience.
Requirements
- Verifiable parts counter experience or applicable mechanical/service experience.
- Basic knowledge of parts inventory.
- Ability to work independently and take initiative.
- Ability to perform effectively in a fast-paced, team-oriented environment.
- Effective communication skills with customers in person and by telephone.
- Above-average organizational skills.
- Availability to work Saturdays during the busy season, generally March through September.
- Successful completion of a pre-employment drug test.
Responsibilities
- Engage with customers in person and by telephone to identify their parts needs.
- Recommend and sell company parts and other services.
- Use product literature, specialized software systems, and knowledge of parts and equipment to provide accurate, timely solutions.
- Provide parts support to customers maintaining and repairing their equipment.
- Build trust and lasting relationships with customers.
Benefits
- 401(k) and Roth 401(k) retirement plans with company match.
- Medical, dental, vision, and prescription insurance.
- Flexible Spending Accounts.
- Life insurance.
- Short- and long-term disability insurance.
- Employee Assistance Program.
- Online and instructor-led training.
- Tuition reimbursement for training programs.
- Progressive vacation plans, sick leave, and paid holidays; vacation time increases with seniority.
- Training and mentoring, continued learning, and opportunities for advancement.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
