Parts Sales Counterperson I
About The Position
Pape’ Machinery, Inc.’s Agriculture & Turf Division is seeking a motivated, customer-oriented Parts Sales Counterperson I for its Salem, Oregon location. The role serves as a parts resource for customers maintaining and repairing equipment, assisting them in person at the counter and by phone. The Counterperson identifies customer needs, recommends appropriate parts, and provides timely, accurate solutions using product literature, specialized software, and developing knowledge of parts and equipment. The position emphasizes strong customer service, trust-building, attention to detail, and finding effective solutions. Pape’ provides training, support, and opportunities for continued growth. Compensation is $20–$25 per hour, depending on experience. Candidates must be available to work Saturdays during the busy season, generally March through September. Candidates must successfully pass a pre-employment drug test.
Requirements
- Verifiable parts counter experience or applicable mechanical/service experience.
- Basic knowledge of parts inventory.
- Ability to work independently as a self-starter.
- Ability to perform at a high level in a fast-paced, team-oriented environment.
- Ability to communicate effectively with customers in person and by telephone to sell company parts and other services.
- Above-average organizational skills.
- Availability to work Saturdays during the busy season, generally March through September.
- Successful completion of a pre-employment drug test.
Responsibilities
- Engage with customers at the counter and by telephone to identify their parts needs.
- Recommend and sell company parts and other services.
- Use product literature, specialized software systems, and parts and equipment knowledge to provide timely, accurate solutions.
- Translate technical information into actionable parts support.
- Build customer relationships through attentive, dependable service.
Benefits
- Competitive pay based on skills, training, and experience.
- 401(k) and Roth 401(k) retirement plans with company match.
- Medical, dental, vision, and prescription insurance.
- Flexible spending accounts.
- Life insurance.
- Short- and long-term disability insurance.
- Employee assistance program.
- Online and instructor-led training.
- Tuition reimbursement for training programs.
- Vacation leave, sick leave, and paid holidays.
- Advancement opportunities and promotion from within.
- Training, mentoring, and continued learning.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
