Parts Sales Coordinator

Nidec • Lexington, TN

1d

About The Position

The Parts Sales Coordinator edits, analyzes, interprets, and services customer inquiries and correspondence related to parts orders. Inquiries may concern shipping dates, order changes or cancellations, product applications, requests for quotations, literature, and catalogues. The role communicates with customers and coordinates internal resources to provide quotations with pricing and lead times, resolve product issues, and support on-time shipment and customer satisfaction.

Requirements

• Strong interpersonal skills.
• Strong aptitude for working with systems, including Oracle, Microsoft Office, Outlook, and Excel.
• Associate degree (A.A.) or equivalent from a two-year college or technical school, or comparable sales experience.
• Must be a U.S. citizen for positions at the North Mankato facility.

Nice To Haves

• Previous customer service experience preferred.

Responsibilities

• Correspond with customers by phone, fax, or email, as appropriate.
• Receive and interpret customer requests for quotations (RFQs), and coordinate internal resources to respond.
• Find costs and apply list prices and account-specific discount structures.
• Provide quotations with lead times and pricing.
• Coordinate with Finance, Manufacturing, Purchasing, Shipping, and Engineering as needed to ensure on-time shipment and long-term customer satisfaction.
• Direct customer product issues to the appropriate Nidec personnel.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree