Parts Sales Coordinator

Nidec Motor Corporation • Lexington, TN

2d

About The Position

The Parts Sales Coordinator handles customer inquiries and correspondence concerning parts orders, including shipping dates, order changes and cancellations, product applications, and requests for quotations, literature, and catalogues. The role receives and interprets requests for quotation (RFQs), coordinates internal resources to respond, determines costs, and applies account-specific list pricing and discounts. It provides customers with quotations that include pricing and lead times, and works with internal teams to support on-time shipment and customer satisfaction.

Requirements

• Strong interpersonal skills.
• Strong aptitude for working with systems, including Oracle, Microsoft Office, Outlook, and Excel.
• An associate degree (A.A.) or equivalent from a two-year college or technical school; comparable sales experience is acceptable.
• Must be a U.S. citizen for positions at the North Mankato facility.

Nice To Haves

• Previous customer service experience is preferred.

Responsibilities

• Correspond with customers by phone, fax, or email, as appropriate.
• Receive and interpret customer requests for quotation and coordinate internal resources to respond.
• Determine costs and apply list prices and customer account discount structures.
• Provide quotations with lead times and pricing.
• Coordinate with Finance, Manufacturing, Purchasing, Shipping, and Engineering as needed to support on-time shipment and long-term customer satisfaction.
• Direct customer product issues to the appropriate Nidec personnel.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree