Parts Sales Associate

4Rivers Equipment•Erie, CO

8h•$23 - $40

About The Position

4Rivers Equipment is seeking a Parts Sales Associate to support customers and the Parts Specialist team. The role focuses on delivering a strong customer experience by helping customers identify and purchase parts, accessories, and solutions, and by fulfilling orders through in-person, online, and phone channels. The associate also handles orders from service technicians, the sales department, and internal company requests. The position supports the department’s daily operations, including receiving, verifying, stocking, shipping, and pulling parts; maintaining inventory accuracy; keeping work areas organized; and helping prepare merchandise displays. The associate is expected to work cooperatively with the team, uphold company Core Values, maintain department vehicles, inventory, tools, and equipment, obtain forklift certification through provided on-the-job training, and take on-call duty when assigned. Other duties may be assigned by the manager. 4Rivers Equipment describes itself as a team-oriented company with locations from Fort Collins, Colorado, to El Paso, Texas. Pay is commensurate with knowledge, experience, ability, and location.

Requirements

High school diploma or GED.
Strong verbal communication skills.
Intermediate computer skills.
Intermediate math skills.

Nice To Haves

Parts experience is preferred but not required.

Responsibilities

Provide outstanding customer service to all customers.
Answer phone calls professionally and in a timely manner.
Help customers identify and purchase parts and provide recommendations.
Fulfill customer orders in person, online, and over the phone.
Handle service technician orders, sales department orders, and internal company requests.
Support fellow Parts Specialists to ensure tasks are completed by the end of the day.
Cooperate with the team to reach goals and keep the department organized.
Receive, verify, stock, ship, and pull parts.
Keep the work area and assigned warehouse areas neat, clean, and organized.
Assist with preparing and maintaining merchandise displays.
Participate in cycle-count verification to maintain inventory integrity.
Conduct business in accordance with company Core Values.
Obtain forklift certification through provided on-the-job training.
Maintain the condition of department vehicles, inventory, tools, and equipment.
Handle on-call duty when assigned and perform other duties assigned by the manager.