About The Position

The Parts Sales Associate at BMW MINI of Dallas assists automotive technicians and retail customers with purchasing parts and accessories. The role focuses on providing a timely, accurate, and courteous service experience, supporting customer loyalty, and meeting parts sales and customer satisfaction targets. Responsibilities also include inventory stocking, maintaining an orderly parts department, and merchandising products to promote sales.

Requirements

  • High school diploma or equivalent.
  • Proven ability to provide an exceptional customer experience.
  • One year of experience in an automotive parts department.
  • One year of sales experience.
  • Demonstrated communication and interpersonal skills.
  • Organization and follow-up skills.

Responsibilities

  • Promptly assist technicians and retail customers in a friendly and courteous manner.
  • Obtain the correct parts and accessories for technicians and retail customers in a timely manner.
  • Accurately price parts and accessories using the appropriate pricing source and enter the information in the proper documents and computer system.
  • Answer telephone calls promptly and courteously, making every effort to satisfy callers’ inquiries.
  • Stock incoming inventory in the correct location.
  • Keep the parts department clean and orderly.
  • Provide customers with needed information and offer additional sales opportunities.
  • Create and maintain merchandising displays to promote product sales.
  • Provide an exceptional customer experience to drive loyalty.
  • Achieve parts sales targets and customer satisfaction targets.

Benefits

  • Competitive compensation.
  • 401(k) matching.
  • Health insurance.
  • Dental insurance.
  • Vision insurance.
  • Maternity benefits.
  • Associate purchase and discount programs for vehicles, services, parts, collision, accessories, and AutoGear.
  • Access to deals and discounts through YouDecide.
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