Residential HVAC Service Parts Runner

GSM Services•Gastonia, NC

About The Position

GSM Services is hiring a Parts Runner to support its Residential HVAC Service team. The role helps technicians stay productive by delivering parts, equipment, and materials where they are needed, maintaining accurate delivery and purchasing records, assisting with materials handling, and supporting warehouse inventory and organization. The Parts Runner also coordinates with dispatchers, technicians, and warehouse staff and maintains a clean, safe, and well-maintained company vehicle. The position is suited to a dependable, organized, team-oriented person who can work independently, stay active, and adapt to changing needs. HVAC experience is not required; related experience is helpful, and the company encourages dependable candidates who are eager to learn.

Requirements

  • Valid driver's license with a clean driving record.
  • Ability to regularly lift and carry up to 50 pounds.
  • Listening skills and ability to read and write at a high school level.
  • Basic computer skills.
  • Strong organizational skills and effective time management.
  • Ability to work independently, prioritize multiple tasks, and adapt to changing needs.
  • Good communication skills and commitment to providing excellent internal customer service.
  • Dependable, team-oriented attitude and willingness to learn.

Nice To Haves

  • Experience with ServiceTitan.
  • Basic knowledge of HVAC parts, tools, and equipment.
  • Related experience; HVAC experience is not required.

Responsibilities

  • Pick up and deliver HVAC parts, equipment, and materials between suppliers, warehouses, and job sites.
  • Verify parts and materials against purchase orders and delivery tickets.
  • Assist with loading, unloading, and handling tools, equipment, and materials for field technicians.
  • Return unused materials, warranty items, and purchasing documentation to the warehouse.
  • Perform routine inventory counts and report shortages, damaged items, or discrepancies.
  • Communicate with dispatchers, technicians, and warehouse personnel to coordinate deliveries and material needs.
  • Keep the company vehicle clean, safe, and well-maintained, and complete routine vehicle inspections.
  • Follow company safety policies and procedures and represent GSM Services professionally.

Benefits

  • Paid time off (PTO) and paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) and profit sharing.
  • Company-paid life insurance.
  • Short-term disability coverage.
  • Tuition reimbursement.
  • Paid training and career development.
  • Company-provided uniforms.
  • Employee wellness programs.
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