Parts Representative

Forest River•Middlebury, IN

About The Position

Forest River, Inc., the Nation’s largest manufacturer of recreational vehicles, cargo trailers, transit buses, and boats, has an immediate opening for a Parts Representative. The role handles parts orders and customer service, provides intermediate technical assistance, and prepares parts for shipment. It also involves pulling parts from the production plant, ordering vendor parts using a computer, and keeping the work area clean and organized. Forest River describes the work environment as stable and fast-paced and offers a competitive wage and benefit package.

Requirements

Attention to detail and accuracy.
Basic computer skills.
Ability to read and use a measuring tape.
Ability to lift, or assist in lifting, packages weighing up to 60 pounds.
Experience in the industry or other manufacturing processes is sought.

Nice To Haves

Typing speed of 40–60 words per minute is preferred.
Understanding of standard RV warranty policies and procedures.
RV technical knowledge; willingness to learn is required.
Previous power tool experience is beneficial.
Forklift operating experience is a plus.
Ability to construct wood crates using a power nail gun and saws is a plus.

Responsibilities

Take parts orders from clients by phone and email.
Provide dealers and customers with intermediate technical assistance when needed.
Identify and package parts for shipment by UPS or freight truck.
Pull parts from the production plant.
Order parts from vendors using a computer.
Maintain a clean and organized work environment.
Handle customer service by phone or in person.