Dealership Parts Manager

Ford Square of MT Vernon•Mount Vernon, IL

19h•Onsite

About The Position

Ford Square of Mt. Vernon is seeking an experienced Parts Manager with a proven background in automotive dealership parts operations. This opportunity is ideal for a hands-on leader who understands dealership processes, inventory control, retail and wholesale parts sales, and delivering exceptional service to both internal and external customers. The Parts Manager will oversee all daily operations of the Parts Department, ensuring efficient workflow, accurate inventory management, strong team leadership, and seamless support of the service and sales departments.

Requirements

Previous automotive dealership experience required
Minimum of 3 years’ experience in a dealership parts and/or service department
Strong knowledge of automotive parts, inventory systems, and dealership operations
Experience with dealership parts management and inventory software
Demonstrated leadership and team management ability
Excellent organizational, analytical, and problem-solving skills
Strong communication and customer service abilities
Ability to multitask in a fast-paced dealership environment
Ability to lift up to 50 lbs and stand for extended periods
High school diploma or equivalent required
Professional demeanor, positive attitude, and strong work ethic

Nice To Haves

Retail and wholesale parts experience preferred

Responsibilities

Direct and manage day-to-day operations of the Parts Department
Oversee retail, wholesale, and internal parts sales processes from start to finish
Order, receive, stock, and maintain accurate inventory levels
Source and procure parts not currently in stock
Manage special-order parts and provide timely updates to customers and staff
Support service technicians and advisors with accurate parts identification and timely fulfillment
Conduct inventory audits and cycle counts to ensure accuracy and minimize shrinkage
Ensure compliance with dealership policies, manufacturer guidelines, and industry regulations
Maintain high levels of customer satisfaction and promptly resolve concerns
Recruit, train, schedule, and supervise parts department personnel
Set department goals, manage budgets, and implement growth strategies
Develop and maintain wholesale parts accounts to increase revenue
Serve as liaison with manufacturer representatives and stay current on policy and warranty updates
Enforce all company safety standards and operational procedures
Perform additional duties as assigned