Auto Dealership Parts Commercial & Inventory Manager

Retail Services WIS Corporation•Mississauga, ON

5d•Hybrid

About The Position

The DSI Commercial & Inventory Manager is an employee of Dealer Solutions, Inc., a WIS International company, and is responsible for developing our customer portfolio and is responsible for leading annual physical inventory counts and reconciliation by the DSI team within assigned dealerships (automobile, truck, heavy equipment, Powersports, etc.). These inventories typically start early in the morning and include weekend schedules throughout the year.

Requirements

A fair amount of parts operation experience working in an Auto Dealership or Aftermarket.
Knowledge of Dealer Management Systems (DMS) is required.
Strong staff leadership, planning and organizational experience required.
Comfortable in a client-facing role, with strong customer service, communication (verbal and written) and problem-solving skills
Proficient working within the Microsoft Office suite of products, e.g. Excel, Outlook, PowerPoint and Word.
Ability to travel, with a valid drivers’ license and clean or near clean driving record.

Responsibilities

Proactively contact prospective new customer opportunities with Auto/Truck/Heavy Equipment/Powersports Dealership Groups to grow our parts inventory service business in Canada. Outreach should include, but is not limited to, mass mailings, phone calls, face-to-face meetings, joining associations, exhibiting at conferences, etc.
Develop, execute, track and report on a regular cadence this business development activity.
Facilitates pre-inventory communication and planning with a customer, ensuring mutual expectations are defined as well as developing a plan to meet these expectations.
Manages all DSI staff and support staff assigned to an inventory event by actively and regularly walking the entire department parts to assign bins to count teams, provide training, do auditing, research and correct variances, etc.
Ensures all on-hand quantities are updated in the DMS via either 10-key entry or Wisdom file transfer, followed by variance research and reconciliation.
Serves as the client’s primary point of contact prior to, during and immediately following the completion of an event. Actively works and interacts with the client throughout the event to ensure an open line of communication and the timely resolution of any questions or concerns.
Develop and implements long-term customer retention strategies.
Completes all post-inventory activities and tasks to according to established policies, practices and client expectations. This includes completing the DSI physical inventory template and performing a scan and upload of all supporting documentation from each inventory within 24 hours of inventory completion.
Maximizes the profitability of each inventory event by managing labor expense, monitoring and correcting inefficient practices and providing clients with approved services and tools to best meet the customer’s unique needs and expectations.
Promotes the mission, vision and values of WIS International and regularly incorporates such in their dealings with employees, clients and others to whom managers interact with during the course of their work with DSI.