Parts Manager - Automotive - Fowler Toyota Norman

Fowler Automotive•Norman, OK
•Onsite

About The Position

Fowler Toyota Norman, a family-owned dealership, is seeking a motivated, detail-oriented Parts Manager to lead its parts department. The role is responsible for running an efficient and profitable department through inventory management, team development, and customer service. The Parts Manager works closely with the service team, maintains effective inventory controls, develops department personnel, and supports an exceptional customer experience. The role oversees department personnel, payroll, meetings, operational planning, and goal setting. It also manages inventory and profitability, including forecasting goals, overseeing stock orders and receipts, controlling inventory investment and obsolete inventory, and working with vendors on product mix. The Parts Manager collaborates with service and other departments to ensure timely availability of special-order parts, supports customer satisfaction, maintains the facility and equipment, and enforces workplace safety requirements. This position is based at Fowler Toyota Norman in Norman, Oklahoma. Compensation is described as highly competitive and based on market conditions and experience; the salary range is undisclosed.

Requirements

  • Two to four years of related experience and/or training, or an equivalent combination of education and experience.
  • Strong leadership, organizational, and inventory management skills.
  • Knowledge of dealership parts operations and inventory control best practices.
  • Ability to analyze departmental performance, manage expenses, and support profitability goals.
  • Strong communication, problem-solving, and team-building skills.
  • Commitment to exceptional customer service and efficient department operations.
  • Valid driver's license.
  • Driving record acceptable to the company's insurance carrier.
  • Ability to regularly stand, walk, and sit; frequently reach with hands and arms; and climb or balance, stoop, kneel, crouch, or crawl.
  • Ability to regularly lift and/or move items weighing up to 50 pounds.
  • Comfort working in a warehouse environment and operating or working around material-handling equipment, including hand trucks and forklifts, as appropriate.

Nice To Haves

  • Toyota or other automotive manufacturer dealership parts management experience is preferred.

Responsibilities

  • Recruit, hire, train, motivate, and manage parts department personnel.
  • Monitor employee performance and conduct regular performance evaluations.
  • Administer payroll for parts department associates.
  • Conduct weekly department meetings and participate in weekly management meetings.
  • Participate in operational planning and departmental goal setting.
  • Analyze monthly sales, expenses, and inventory performance to achieve department profitability goals.
  • Forecast department goals and objectives and implement strategies to achieve them.
  • Oversee stock order procedures and ensure orders are processed accurately and efficiently.
  • Maintain inventory investment and days' supply in accordance with company performance metrics.
  • Manage inventory mix to achieve first-time fill-rate goals.
  • Partner with vendors to maintain an appropriate mix of commodities, including tires and batteries.
  • Process daily stock orders and verify accurate receipt and processing of parts.
  • Monitor and control obsolete inventory in accordance with company guidelines.
  • Work closely with the service department to ensure special-order parts are available and installed in a timely manner.
  • Support customer satisfaction initiatives throughout fixed operations.
  • Maintain effective communication and collaboration across departments.
  • Maintain the parts department facility and equipment in good working condition.
  • Enforce applicable OSHA standards, workplace safety procedures, and regulations.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) employer matching plan
  • Paid Time Off
  • Volunteer Paid Time Off
  • Paid holidays
  • Parental leave
  • Employee assistance program
  • Job-specific education, including student sponsorships, internships, manufacturer and dealership training, and Graduate & Tool Incentive programs
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