Parts Manager - Volkswagen Auto Dealership

McDaniels Volkswagen•Columbia, SC

About The Position

McDaniels Volkswagen in Columbia, South Carolina, is seeking an experienced Parts Manager to lead the Parts Department and support the continued success of the dealership. The dealership includes new and pre-owned vehicle sales, a full-service maintenance and repair department, and a parts operation serving its internal Service Department as well as retail and wholesale customers. The role calls for a leader focused on inventory management, operational excellence, customer satisfaction, and developing a high-performing team. The Parts Manager leads daily department operations, manages inventory and purchasing, supports service and vehicle reconditioning needs, develops staff, monitors performance, maintains Volkswagen and dealership standards, and uses technology to improve productivity and profitability. The position is part of a dealership that describes its environment as collaborative and offers opportunities for long-term career growth.

Requirements

  • Five or more years of dealership Parts Manager experience.
  • Strong knowledge of dealership parts operations, inventory management, purchasing, and financial performance.
  • A proven history of driving profitability while maintaining high levels of customer and employee satisfaction.
  • Excellent leadership, communication, and organizational skills.
  • Comfort using dealership management systems, manufacturer portals, and evolving technology.
  • Self-motivated, detail-oriented, and results-driven.
  • Valid driver's license with an acceptable driving record.

Nice To Haves

  • Volkswagen/Audi experience, European import experience, or other automotive dealership experience.

Responsibilities

  • Lead all daily operations of the dealership Parts Department.
  • Manage inventory levels, purchasing, stocking, pricing, and obsolescence.
  • Support the Service Department with accurate and timely parts availability.
  • Partner with the Sales Department to meet new and pre-owned vehicle reconditioning needs efficiently.
  • Develop and coach Parts Advisors and support staff to achieve departmental goals.
  • Build and maintain strong relationships with technicians, advisors, vendors, and customers.
  • Monitor key performance indicators, including gross profit, inventory turns, fill rates, and departmental expenses.
  • Maintain Volkswagen manufacturer standards and dealership operating procedures.
  • Use technology and reporting tools to improve productivity and profitability.
  • Foster a culture of teamwork, accountability, and exceptional customer service.

Benefits

  • Competitive compensation package.
  • Comprehensive medical, dental, and vision benefits.
  • Paid Time Off.
  • 401(k) with Company Match.
  • Ongoing manufacturer and professional development training.
  • Modern dealership facilities.
  • Stable ownership with a long-standing reputation for excellence.
  • Collaborative leadership team and positive work environment.
  • Opportunity for long-term career growth within a respected automotive group.
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