Parts Manager

Goodhue Boat CompanyMeredith, NH
Onsite

About The Position

Goodhue Boat Company is growing and we are looking for driven, enthusiastic, and talented individuals to join our team and grow with us! Goodhue is a family-oriented company that values diversity, gender equality, open lines of communication and believes in developing employees to their fullest potential. We are looking for a Full-Time Parts Manager to help us in delivering award-winning customer service and creating a unique and memorable experience for our customers. This position will oversee and ensure the success of the Parts Department at our Meredith location.

Requirements

  • 3+ years of experience in a parts management or supervisory role (marine, automotive, or related industry).
  • Experience with purchasing, inventory control, and vendor coordination.
  • Retail experience, including merchandising and sales support.
  • Strong knowledge of marine parts and components.
  • Excellent organizational, problem-solving, and leadership skills.
  • Strong communication and customer service skills.
  • Computer proficiency required.
  • High School diploma or equivalent required.
  • Valid driver’s license required.

Nice To Haves

  • manufacturer certifications (Mercury, Volvo, Yamaha, etc.) preferred.
  • Lightspeed experience preferred.
  • Forklift experience is a plus.
  • ASE certification or equivalent industry credential preferred.

Responsibilities

  • Supervise and support Parts Specialists and department staff at the location.
  • Establish and enforce standard operating procedures for ordering, receiving, stocking, and invoicing parts.
  • Train, mentor, and develop parts team members to ensure consistent service levels and operational efficiency.
  • Maintain high standards of customer service for both internal and external customers.
  • Oversee retail operations, including merchandising, pricing, and in-store presentation.
  • Implement strategies to increase parts and accessories sales.
  • Support service and sales departments with timely and accurate parts fulfillment.
  • Manage purchasing and ordering of parts to support service, retail, and inventory needs.
  • Maintain strong relationships with vendors to ensure reliable supply and service.
  • Negotiate pricing, discounts, and terms when possible to improve margins.
  • Monitor vendor performance and address any supply or service issues.
  • Oversee inventory control, including receiving, stocking, and organization of parts.
  • Conduct regular cycle counts and reconcile discrepancies.
  • Maintain optimal inventory levels to meet demand while minimizing excess stock.
  • Ensure accurate use of Lightspeed and other systems for inventory tracking and invoicing.
  • Work closely with the Service Manager, General Manager, and other departments to support overall operations.
  • Provide reporting on parts sales, inventory levels, and performance metrics.
  • Assist in planning and executing departmental goals and initiatives.
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