Parts Journeyperson

Finning•Elkford, BC

2d•CA$53 - CA$58•Onsite

About The Position

Finning is growing and seeking a Parts Journeyperson to support a client on a 7 x 7 Continuous Shift. This role involves on-site parts coordination, warehouse duties, inventory control, and daily communication with the customer’s service team. It offers opportunities for growth and development.

Requirements

Journeyperson parts certification.
Previous parts, warehouse, front counter, sales experience.
Caterpillar product knowledge.
Clean Drivers’ Abstract (5 yr).
Ability to manage difficult or time-sensitive situations professionally.
Computer literacy with applicable software knowledge.
Shop parts experience.
Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office.
Must be local to the Elk Valley (or willing to relocate).
Ability to obtain Customer Site Access (may include Drug and Alcohol testing, physical and respirator fit).
Required to become a member of the Union associated with this position.

Nice To Haves

Industry experience in mining, heavy construction and technology products.

Responsibilities

Support on-site customer service operations by ensuring timely, accurate parts availability.
Process customer orders: stage, prepare, and track kitted parts for maintenance activities (picking, packing, receiving, inventory management, and material handling).
Process returns, credits, and component core returns with complete documentation.
Communicate parts ETAs, shipping options, and freight estimates to internal and external stakeholders.
Follow up on expedited parts requests from the customer and PSSRs until fully resolved.
Execute Vendor Managed Inventory (VMI), including bin checks and replenishment.
Conduct cycle counts, inventory reconciliation, and discrepancy investigations.
NEP sourcing of CAT and non-CAT parts.
Procurement of non-CAT parts.
Managing backordered parts.