Parts Journeyperson

FinningPrince George, BC
CA$47 - CA$52Onsite

About The Position

Finning Canada is seeking a solution-focused Parts Journeyperson to join our dynamic team in Prince George. This role is ideal for individuals who embrace challenges, are customer-focused, and thrive in an environment that values hard work and integrity, offering ample opportunities for growth and development.

Requirements

  • Red Seal Journeyperson Parts Certification.
  • Previous parts, warehouse, front counter, and sales experience.
  • Caterpillar product knowledge.
  • A high-performance, positive attitude.
  • Ability to build and maintain respectful working relationships.
  • Clearly demonstrate enthusiasm about their work.
  • Ability to function effectively and purposefully in a dynamic environment.
  • Ability to deal with difficult situations and potentially unhappy customers.
  • Capable of working with minimal supervision.
  • Computer literacy with applicable software knowledge.
  • Shop parts experience.

Nice To Haves

  • Knowledge in forestry and in expanded mining.
  • Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation, and the MS Office Package.
  • Industry experience in mining, heavy construction, and technology products.

Responsibilities

  • Providing exceptional parts & inventory service to customers in mining, construction, forestry, and power systems applications.
  • Troubleshooting, collaborating, and effectively handling parts orders via phone, walk-in, or email.
  • Supporting all parts functions including parts sales, sourcing, and ordering used parts.
  • Managing inventory control.
  • Developing and maintaining customer relationships through front counter and shop parts sales.
  • Pulling customer and branch parts orders.
  • Processing parts credits and Core inspections.
  • Sorting and binning incoming stock.
  • Packing and labeling parts orders for shipment.
  • Participating in parts-related special projects and assignments, call quality, and performance initiatives.
  • Supporting and engaging in all Health and Safety related activities.
  • Supporting in all Employee Experience Survey (ESS) and Net Promoter Score (NPS) activities.
  • NEP sourcing of CAT and non-CAT parts.
  • Hydraulic Hose building.
  • Procurement of non-CAT parts.
  • Managing backordered parts.

Benefits

  • Starting wage of $46.95 - $52.17
  • Industry leading Employer paid benefits
  • Employee Share Purchase Plan options
  • RRSP and Retirement Plan options
  • Boot Allowance
  • Employee Rewards – exclusive access to discounts and perks
  • Overtime & double time hours potentially available
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