Parts Journeyperson

Finning • Prince George, BC

2d • CA$47 - CA$52 • Onsite

About The Position

Finning Canada is seeking a solution-focused Parts Journeyperson to join our dynamic team in Prince George. This role is ideal for individuals who embrace challenges, are customer-focused, and thrive in an environment that values hard work and integrity, offering ample opportunities for growth and development.

Requirements

• Red Seal Journeyperson Parts Certification.
• Previous parts, warehouse, front counter, and sales experience.
• Caterpillar product knowledge.
• A high-performance, positive attitude.
• Ability to build and maintain respectful working relationships.
• Clearly demonstrate enthusiasm about their work.
• Ability to function effectively and purposefully in a dynamic environment.
• Ability to deal with difficult situations and potentially unhappy customers.
• Capable of working with minimal supervision.
• Computer literacy with applicable software knowledge.
• Shop parts experience.

Nice To Haves

• Knowledge in forestry and in expanded mining.
• Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation, and the MS Office Package.
• Industry experience in mining, heavy construction, and technology products.

Responsibilities

• Providing exceptional parts & inventory service to customers in mining, construction, forestry, and power systems applications.
• Troubleshooting, collaborating, and effectively handling parts orders via phone, walk-in, or email.
• Supporting all parts functions including parts sales, sourcing, and ordering used parts.
• Managing inventory control.
• Developing and maintaining customer relationships through front counter and shop parts sales.
• Pulling customer and branch parts orders.
• Processing parts credits and Core inspections.
• Sorting and binning incoming stock.
• Packing and labeling parts orders for shipment.
• Participating in parts-related special projects and assignments, call quality, and performance initiatives.
• Supporting and engaging in all Health and Safety related activities.
• Supporting in all Employee Experience Survey (ESS) and Net Promoter Score (NPS) activities.
• NEP sourcing of CAT and non-CAT parts.
• Hydraulic Hose building.
• Procurement of non-CAT parts.
• Managing backordered parts.

Benefits

• Starting wage of $46.95 - $52.17
• Industry leading Employer paid benefits
• Employee Share Purchase Plan options
• RRSP and Retirement Plan options
• Boot Allowance
• Employee Rewards – exclusive access to discounts and perks
• Overtime & double time hours potentially available

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed