Parts Journeyperson - Ekati

Finning•Yellowknife, NT

10d•$53•Onsite

About The Position

Finning is the world's largest Caterpillar dealer, delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies. Finning Canada is seeking a solution focused Parts Journeyperson (Red Seal preferred) to join their team based at a customer site at Ekati Mine on a 14 x 14 days/nights shift rotation. If you embrace challenges, are customer focused and thrive in an environment that values hard work and integrity, with ample opportunities for growth and development, Finning Canada may be the next opportunity for you. The role involves supporting all parts functions, developing customer relationships, and participating in special projects.

Requirements

Journeyperson Parts Certification (Red Seal preferred)
Previous parts, warehouse, front counter, sales experience
Caterpillar product knowledge
Drivers’ Abstract (5 year)
A high performance, positive attitude and the ability to build and maintain respectful working relationships
Clearly demonstrate enthusiasm about their work and must be able to function effectively and purposefully in a dynamic environment
Ability to deal with difficult situations and potentially unhappy customers
Capable of working with minimal supervision
Computer literacy with applicable software knowledge
Shop parts experience
Ability to obtain access to Customer Sites which includes Drug & Alcohol testing
Required to become a member of the Union associated with this position

Nice To Haves

Knowledge in expanded mining
Experience with SIS, AIMS, Antares, SIMSi, InfoCast, Lawson M3, Landmark Smart Office, M3 Sales Automation and the MS Office Package
Industry experience in mining, heavy construction and technology products

Responsibilities

Support all parts functions including parts sales, sourcing and ordering used parts
Inventory control
Develop and maintain customer relationships through front counter sales and shop parts sales
Pulling customer and branch parts orders, processing parts credits and Core inspections
Sorting and binning incoming stock, packing and labeling parts orders for shipment
Participate in parts related special projects and assignments, call quality and performance initiatives as required
Support and engagement in all Health and Safety related activities
Support in all Employee Experience Survey (ESS) and Net Promoter Score (NPS) activities
NEP sourcing of CAT and non-CAT parts
Hydraulic Hose building
Procurement of non-CAT parts
Managing backordered parts