Parts Inventory Control Manager

The Raymond Corporation•Cypress, CA

About The Position

Raymond West is seeking an Inventory Control Manager to oversee the accuracy of non-parts serialized assets in the company’s enterprise resource planning software, currently EBS and transitioning to DMS. The role continuously reviews and audits serialized inventory, investigates and corrects discrepancies, and develops and oversees processes and controls to prevent future issues. Effective communication and coordination across Raymond West departments are central to ensuring inventory accuracy and timely customer service. The manager oversees Inventory Department operations and assigned staff, including work planning, staff development, training, timecards, and performance evaluations. The position leads quarterly physical inventories at Raymond West branches, reconciles physical counts with EBS/DMS records, researches bills of lading and asset locations, and coordinates inventory corrections and dispositions with other departments. The role also supports aged and frustrated inventory disposition, ship-in inventory tracking, equipment end-of-life processing, and efforts to improve data-entry consistency and business processes. The position requires travel of approximately 10% (four hours per week), willingness to work off-hours as specific needs dictate, and the ability to pass a pre-employment physical and drug screen and be insured by Raymond West. The work is non-sedentary and may involve job sites where construction is underway, exposure to mechanical parts and varied environmental conditions, and frequently lifting or moving up to 50 pounds.

Requirements

High school diploma.
Excellent written and verbal communication skills.
Excellent organizational and time-management skills.
Proficiency in Microsoft Office Suite and similar software, particularly Excel.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to speak effectively before groups of customers or organizational employees.
Ability to maintain effective working relationships with employees, coworkers, and managers in other departments.
Willingness to work off-hours as specific needs dictate and to assume additional responsibility as required.
Must be able to be insured by Raymond West.
Must be able to pass a pre-employment physical and drug screen.

Nice To Haves

Experience in the material handling industry.
Experience working with serialized inventory.

Responsibilities

Manage staff in the assigned area, including planning and assigning projects and tasks, making hiring, separation, and disciplinary recommendations, and conducting performance evaluations.
Provide leadership, staff development, and training; identify training needs and coordinate programs for new and current employees.
Manage employee timecards using the company’s Time and Attendance system.
Manage Inventory Department operational activities and develop, organize, implement, and oversee programs, policies, and procedures to achieve inventory goals.
Make decisions on key department issues affecting service and performance, and prepare reports for Inventory Senior leadership.
Participate in company or department projects and ensure employees follow company policies.
Communicate and coordinate with other departments and with employees, customers, and manufacturers.
Continuously identify discrepancies in non-parts serialized inventory in EBS/DMS; research discrepancies, coordinate across departments, recommend corrections, and track corrective actions to completion.
Work with the Raymond West Warehouse Coordinator to access and research bills of lading to determine physical locations of non-parts serialized inventory.
Manage and supervise quarterly physical inventories at Raymond West branches and reconcile findings with EBS/DMS records.
Develop, implement, and oversee inventory processes and controls, including daily cycle counts and Asset Record Keeper (ARK) protocols.
Develop and implement processes to identify aged inventory, research it, and recommend disposition to department owners.
Coordinate with Sales Coordination and Shop Managers to track ship-in inventory from other Raymond dealerships and ensure timely movement from Raymond West warehouses.
Coordinate with Sales, Sales Coordination, and Shop Managers to identify frustrated assets for disposition decisions.
Support the Warehouse Coordinator and Shop Managers with equipment end-of-life processing and disposal.
Assist the Data Steward in identifying EBS/DMS data-entry inconsistencies and developing corrective actions.
Develop and implement procedures to continuously improve processes and escalate issues that are not resolved in a timely manner.
Perform other duties as assigned by management.