Parts Department Manager

MHC Kenworth•Murfreesboro, TN

10d

About The Position

Murphy-Hoffman Company, LLC (MHC) is hiring a Parts Department Manager to oversee the day-to-day operation of a branch Parts Department in accordance with established policies and procedures. The manager plans, directs, and controls department activities to support growth and profit objectives; sets objectives, plans, procedures, and programs; and evaluates performance against objectives. The role also maintains high standards of professionalism in customer service and identifying customer needs. The manager assesses current and future department needs, trends, challenges, and profit opportunities; establishes short- and long-term operating and financial objectives; and ensures company policies and objectives are understood and applied. Responsibilities include setting sales, profit, and expense-budget objectives, reviewing results and taking corrective action, developing merchandising strategies, maintaining communication across branch departments, promoting safe work practices, and developing policies that support positive customer relations. The manager keeps the Branch Manager informed about competition, market conditions, and department operations, conducts regular sales meetings, and trains and develops department personnel. Other duties may be assigned by the supervisor. This position is designated safety-sensitive. The posting states that performing the role under the influence of marijuana or another illegal drug may threaten health or safety, particularly where lapses of attention could cause injury, illness, or death.

Requirements

Preferably three years of previous Parts Department experience, including both inside and outside parts selling.
Thorough knowledge of all phases of the Parts Department.
Excellent leadership and communication skills.
Positive can-do attitude.
Strong work ethic and commitment to working extra hours when needed.

Nice To Haves

Three years of previous Parts Department experience, including both inside and outside parts selling, is preferred.

Responsibilities

Oversee the day-to-day operation of the branch Parts Department in compliance with established policies and procedures.
Plan, direct, and control department activities to meet growth and profit objectives.
Formulate department objectives, plans, procedures, and programs, and evaluate results against objectives.
Assess present and future department needs, trends, problems, and profit opportunities.
Establish short- and long-term operating and financial objectives within company plans and policies.
Ensure department policies and objectives are understood and effectively applied.
Formulate annual and monthly sales and profit objectives and the expense budget in accordance with company objectives.
Review department results and take appropriate action as necessary.
Develop merchandising strategies to achieve objectives.
Maintain communication within and between branch departments.
Promote safe work habits and ensure safety rules are followed.
Develop and maintain policies and practices that support positive customer relations.
Monitor competition, market conditions, and department operations, and keep the Branch Manager informed.
Conduct regular sales meetings.
Train and develop Parts Department personnel.
Perform other duties as assigned by the supervisor.