Experienced Parts Counterperson

Peltier Ford•Longview, TX

About The Position

We are looking for an experienced Parts Counterperson to help support the team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Requirements

High school diploma or equivalent.
Prior auto parts sales experience is preferred.
Eager to improve in a dynamic work environment.
Strong interpersonal and time management skills.
Ability to read and interpret safety and maintenance documents.
Ability to calculate figures and amounts, including discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
Valid driver's license and clean driving record.

Nice To Haves

Prior auto parts sales experience.

Responsibilities

Oversee the parts sales process from start to finish.
Communicate with staff and customers in a friendly and professional manner.
Effectively and efficiently discuss customer parts status.
Read and understand the parts catalog when looking up and discussing specific parts.
Answer phone calls and provide customers with price quotes and other information.
Review body shop estimates to verify that the parts ordered are correct and pricing aligns with the estimate.
Provide high-level service to internal and external customers.
Pull and fill orders from stock and maintain weekly bin checks to ensure stock accuracy.
Notify the parts manager of out-of-stock parts or shop materials requiring immediate attention.
Locate out-of-stock parts from outside sources and submit emergency orders when necessary.
Ensure internal requests for parts are billed on the service repair order.
Receive payment from retail customers or obtain credit authorization.