Parts Counterperson

BMW / MB of Bowling Green•Bowling Green, KY

15h•Onsite

About The Position

Mills Auto Group is seeking an experienced, detail-oriented Parts Counterperson to support its BMW and Mercedes-Benz dealership in Bowling Green, Kentucky. The role serves service technicians, wholesale customers, and retail clients by identifying and ordering OEM parts and accessories, managing inventory, and providing timely customer and staff updates. The Parts Counterperson uses electronic parts catalogs and dealership management systems, handles special orders and back orders, and helps maintain organized stockrooms and display areas while following applicable safety policies and regulations. The position requires at least two years of automotive parts counter experience, proficiency with electronic parts catalogs and dealership management systems, strong communication and organizational skills, and a valid driver’s license with a clean driving record. A high school diploma or equivalent is required. Luxury-brand or European vehicle experience is strongly preferred. Mills Auto Group describes itself as a family-owned and operated dealership group that promotes employee growth and recognizes accomplishments. It offers career development and brand-specific training, employee appreciation events, and participation in Degrees at Work, through which the company funds employees’ college education. The company also encourages employees to participate in community organizations and initiatives.

Requirements

At least 2 years of automotive parts counter experience.
Proficiency with Electronic Parts Catalogs (EPC).
Experience with dealership management systems (DMS), such as CDK, Reynolds & Reynolds, or Dealertrack.
General computer navigation skills.
Excellent verbal and written communication skills and a client-focused attitude.
Strong multitasking, organizational, and time-management skills.
Attention to detail and ability to work in a fast-paced environment.
Valid driver’s license with a clean driving record.
High school diploma or equivalent.
Professional appearance and strong work ethic.

Nice To Haves

Luxury-brand or European vehicle experience.
Automotive parts sales experience.

Responsibilities

Assist service technicians, wholesale customers, and retail clients at the parts counter.
Use electronic parts catalogs to identify, locate, and order OEM parts and accessories for BMW and Mercedes-Benz vehicles.
Oversee the parts sales process from start to finish.
Work with the parts manager to locate parts that are not in stock.
Complete special-order part requests and track back-ordered parts.
Communicate parts status and timely updates to customers and service advisors.
Communicate with staff and customers in a friendly and professional manner.
Receive, unpack, inspect, and stock incoming inventory.
Conduct regular inventory audits to ensure accuracy.
Maintain clean, organized stockrooms and display areas in accordance with brand standards.
Follow company safety policies and procedures and applicable federal, state, and local regulations.