Parts Counter

Sonsray•Bakersfield, CA

10d

About The Position

The Parts Counter Representative supports Sonsray’s Agriculture Division by helping customers and internal technicians identify and order agricultural equipment parts. The role handles parts sales in person, by phone, and by email, and assists with inventory, stocking, and occasional deliveries. Strong customer service, accuracy, and organization are essential to keeping dealership operations running smoothly. The position is full-time and based in Bakersfield, California, with a salary range of $18 to $22. It includes customer-facing parts service and warehouse duties, and may involve occasional travel to customer or prospective client locations for deliveries or service needs.

Requirements

Must be over 21 years of age.
Must have a valid driver’s license and be able to drive for company purposes.
Ability to lift parts and materials as required for warehouse and delivery duties.
Strong communication skills and ability to build rapport with customers and internal teams.
Excellent organizational skills and ability to multitask and work accurately under pressure.

Nice To Haves

Previous experience in parts sales, counter service, or a related customer service role.
Agriculture or heavy equipment industry experience.

Responsibilities

Provide parts service to customers and internal mechanics in person and over the phone.
Sell company parts and services through phone, email, and over-the-counter transactions.
Assist with warehouse duties, including stocking, inventory, and parts delivery to customers as needed.
Handle inquiries, resolve concerns, and process orders with professionalism and a customer-first attitude.
Accurately process high-volume accounts while prioritizing multiple requests in a fast-paced environment.
Use Microsoft Outlook, Excel, and online resources to locate and process parts information.
Follow Auto and Equipment Safety rules and regulations while performing work assignments.
Operate company vehicles safely and comply with traffic laws, vehicle limits, and weather conditions.
Occasionally travel to customer or prospective client locations for parts delivery or service needs.
Perform other duties as assigned by management to support dealership goals.

Benefits

Medical coverage with PPO and HSA options.
Dental, vision, and life insurance provided at no cost.
401(k) with competitive employer contributions.
80 hours of annual vacation, increasing with years of service.
Uniforms provided annually.
Annual boot voucher of $175.
One full paid day off annually for community volunteer work.
Birthday meal provided by Sonsray.
Annual holiday party, including covered airfare and hotel for the employee and a guest.
Emphasis on company growth and employee development.