Parts Counter

Crain Automotive • Little Rock, AR

5d • Onsite

About The Position

Crain Chevrolet of Little Rock is seeking a knowledgeable, customer-focused Parts Counter professional to assist customers with parts needs, manage inventory, and support efficient parts sales operations. The role requires strong communication skills, attention to detail, and a commitment to excellent customer service.

The Parts Counter professional greets and assists customers, identifies requested parts using catalogs and computer systems, processes orders and transactions, and maintains organized inventory records. The role also involves coordinating with service technicians and other departments, providing product recommendations, keeping the counter area clean and stocked, and addressing customer inquiries or issues.

Requirements

• High school diploma or equivalent.
• Strong knowledge of automotive parts and terminology.
• Excellent customer service and communication skills.
• Ability to use computer systems and parts catalog software effectively.
• Detail-oriented with strong organizational skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic math skills for processing sales and inventory management.

Nice To Haves

• Previous experience in automotive parts sales or a related field.

Responsibilities

• Greet and assist customers in a friendly and professional manner at the parts counter.
• Identify and locate requested parts using parts catalogs and computer systems.
• Process parts orders accurately and efficiently, including sales transactions and invoicing.
• Maintain organized and accurate inventory records, including receiving and stocking parts.
• Communicate with service technicians and other departments to fulfill parts requirements.
• Provide product knowledge and recommendations to customers.
• Keep the parts counter area clean, organized, and well-stocked.
• Assist with inventory audits and cycle counts as needed.
• Handle customer inquiries and resolve issues related to parts orders or availability.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED