Parts Counter

Gabrielli Truck Sales•Monticello, NY

20d

About The Position

Gabrielli Truck Sales is seeking a dependable and organized Parts Administrator to support daily operations in its busy Parts Department. The role provides administrative support and customer service to internal and external customers, including handling paperwork and filing, answering phones, assisting at the front and back parts counters, and helping the department operate efficiently. The position may involve work in office and warehouse/shop environments as needed. The company describes itself as family-owned and offers a supportive team environment, career growth opportunities, and a commitment to customer service and employee success. Gabrielli Truck Sales is an Equal Opportunity Employer and provides reasonable accommodations for employees and applicants with disabilities or who are pregnant, consistent with applicable law.

Requirements

High school diploma or equivalent.
Strong organizational skills and attention to detail.
Excellent verbal and written communication skills.
Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Ability to multitask and prioritize in a fast-paced environment.
Friendly, professional, and customer-focused attitude.
Ability to work independently and as part of a team.
Ability to sit, stand, and walk throughout the workday.
Ability to occasionally lift or move items weighing up to 25 pounds.
Ability to work in office and warehouse/shop environments as needed.

Nice To Haves

Previous administrative, customer service, or dealership experience is preferred.
Experience in a truck or automotive dealership parts department is a plus.

Responsibilities

Answer incoming phone calls and direct customers to appropriate parts personnel.
Provide administrative support to the Parts Department.
Process and organize department paperwork accurately and promptly.
Maintain filing systems for invoices, repair orders, purchase orders, and other department records.
Assist customers and technicians at the front and back counters as needed.
Help process parts orders, invoices, and related documentation.
Coordinate with service technicians and parts personnel to ensure timely delivery of parts.
Maintain accurate records and assist with data entry into dealership systems.
Support inventory-related administrative tasks.
Keep the parts office and work areas organized and professional.
Perform other clerical and departmental duties as assigned.