Parts Counter
Gabrielli Truck Sales•Dayton, NJ
About The Position
Sells parts to customers over the counter, through the shop, and by phone. Provides friendly, professional, and efficient customer service while helping customers select parts, sharing information about related parts and specials, and supporting sales and payment transactions. The role is based in a warehouse environment and may require flexible hours, overtime, standing for extended periods, lifting, and using ladders or a hand truck.
Requirements
- Minimum 3 years of experience with auto or truck parts.
- High school graduate.
- Parts department experience.
- Computer knowledge.
- Motivated, proactive, focused, and well organized.
- Able to work overtime when necessary.
- Flexible hours.
- Ability to stand all day if necessary.
- Ability to lift 60 lbs.
- Ability to use a hand truck if necessary.
- Ability to climb ladders and stairs.
Responsibilities
- Assist customers in selecting required parts in a friendly, professional, and efficient manner.
- Inform customers about companion part requirements and specials, and expose them to the full product line.
- Answer phone calls and provide price quotes and other information.
- Provide a high level of customer service.
- Notify the parts manager about out-of-stock parts requiring immediate attention.
- Follow up on back-ordered parts.
- Receive payments from retail customers or obtain credit authorization.
- Ensure customers sign all charge sales.
- Ensure customers receive a copy of their invoice.
- Participate in available training programs.
- Stay current on new products and product updates.
Benefits
- Medical and dental plan
- Paid holidays
- Paid vacation and sick/personal time
- 401(k) with employer match
- Employer-paid life insurance benefit
- Gym reimbursement program
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
