Parts Counter - Watertown

North American Truck & Trailer • Watertown, SD

2d

About The Position

Watertown Truck & Trailer is seeking a motivated, experienced individual for its open Parts Counter position. The successful candidate will help customers identify, select, and purchase the parts they need, assist with orders and returns, and maintain parts stock and inventory. The role requires friendly, professional, and efficient service to customers both in person and by phone. The employee must occasionally be able to lift up to 100 pounds and participate in available training programs.

Requirements

• Previous experience.
• High motivation.
• Ability to occasionally lift up to 100 pounds.

Responsibilities

• Determine the make, year, and type of part needed.
• Inspect worn, damaged, or defective parts to identify replacements, or advise customers on needed parts based on descriptions of malfunctions.
• Discuss the use and features of various parts.
• Use catalogs, microfiche viewers, or computers to find replacement-part stock numbers and prices.
• Fill customer orders from stock.
• Prepare sales slips or sales contracts.
• Receive payments or obtain credit authorization.
• Advise customers about substitute or modified parts when a replacement is unavailable.
• Examine returned parts for defects and exchange parts or refund money as appropriate.
• Mark and store parts in the stockroom according to the established system.
• Receive and fill telephone orders for parts.
• Take inventory.
• Determine customer pricing levels based on volume potential.
• Assist walk-in customers in selecting parts, suggest companion requirements and specials, and ensure they are exposed to the full product line.
• Provide friendly, professional, and efficient service to customers in person and by phone.
• Participate in available training programs.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed