Parts Counter Specialist

ASCO Equipment • Tulsa, OK

20h

About The Position

ASCO Equipment is hiring a Parts Counter Specialist in Tulsa, Oklahoma. The role supports customers and in-house service technicians with their parts needs, coordinates the ordering and tracking of parts, and manages inventory. The goal is to minimize equipment downtime for repairs and preventive maintenance. The specialist provides customer service by phone and to walk-in customers.

Requirements

• Ability to work in a fast-paced, high-volume dealership.
• Detail orientation, time-management, and teamwork skills.
• Excellent customer service and communication skills.
• Proficient computer skills and experience with G-Suite and other parts programs.
• Personal dedication to workplace safety and accountability.

Nice To Haves

• Two or more years of experience as a parts specialist.
• Spanish-speaking ability.

Responsibilities

• Provide superior customer service with warm greetings and eagerness to help.
• Ask questions to accurately identify machine make, model, and serial numbers.
• Investigate parts needs and determine what additional parts may be required.
• Fulfill parts orders from in-stock inventory and place orders as needed to meet customer needs promptly.
• Accurately match orders with packing slips.
• Collect customer payment information or purchase orders and call on past-due accounts.
• Use resources such as online manuals and microfiche to identify parts.
• Maintain accurate parts inventory.

Benefits

• 100% paid health insurance.
• 401(k) and profit sharing.
• Paid holidays.
• Paid training and advancement opportunities.
• ASCO Children’s Education Program financial assistance for employees’ children pursuing higher education.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed